Customer Service Jobs at Nation Media Group — Hiring Now

Updated 13 Mar 2026
Media · Customer Service · hiring today

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Customer Service Jobs at Nation Media Group

Looking for Customer Service roles at Nation Media Group Kenya? Nation Media Group is East Africa’s largest independent media company, publishing the Daily Nation newspaper and operating NTV, Nation FM, and digital media platforms. Listed on the Nairobi Securities Exchange, NMG recruits journalists, editors, broadcast presenters, digital content creators, sales staff, and corporate professionals. Nation Media Group is the premier destination for media careers in East Africa, offering journalists and media professionals the continent’s most respected platform. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. Nation Media Group regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all Nation Media Group Customer Service vacancies — new listings today. Set up a job alert to be notified the moment Nation Media Group posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

How do I apply for a job at Nation Media Group?

Browse current Nation Media Group vacancies on this page. Click 'Apply Now' on any listing that matches your profile. Some Nation Media Group positions use Kompeaa's one-click apply, while others direct you to Nation Media Group's own recruitment portal. Either way, your Kompeaa profile gives Nation Media Group HR teams everything they need to assess your application.

Are all Nation Media Group job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including Nation Media Group vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Expired listings are removed automatically so you never apply for a closed position.

Does Nation Media Group have a graduate trainee or internship program?

Many large Kenyan employers including Nation Media Group run structured graduate trainee and internship programs. These are advertised on Kompeaa when open. Set up a job alert for Nation Media Group to be notified the moment a graduate or internship program is announced.

How often does Nation Media Group post new jobs in Kenya?

Hiring frequency at Nation Media Group varies by department and business cycle. Set up a free Kompeaa job alert for Nation Media Group to be notified the moment a new position is posted — ensuring you are among the first applicants, which significantly improves shortlisting chances.

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