Key Job Information

• Position: Director, ICAO Mission
• Location: Montreal, Canada
• Employment Type: Full-time
• Experience Level: Senior
• Position Duration: 5 years
• Reports To: Director General, KCAA
• Application Deadline: 21st April 2026

About Kenya Civil Aviation Authority

KCAA is the statutory body under the Ministry of Roads and Transport, implementing the Civil Aviation Act, CAP 394. As a leader in aviation regulation and safety, KCAA ensures Kenya’s compliance with international conventions and provides strategic oversight across the civil aviation sector.

The Authority fosters a collaborative, professional culture and actively engages in global aviation platforms. Jobs at Kenya Civil Aviation Authority offer exposure to ICAO standards and international aviation governance, making it one of the top employers for aviation careers in Kenya.

Director, ICAO Mission Job Description

The Director, ICAO Mission represents Kenya at the International Civil Aviation Organization, promoting the nation’s aviation interests and policies. This senior role requires close coordination with ICAO, the Kenya High Commission in Ottawa, and the Ministry of Roads and Transport to influence global aviation standards and practices.

The role is pivotal in advising on ICAO conventions, developing Kenya’s working papers, and ensuring participation in technical committees and specialized panels. Successful candidates will contribute to the advancement of Kenya’s civil aviation objectives and international obligations.

Key Responsibilities

• Represent and advocate for Kenya’s interests at ICAO assemblies and technical committees.
• Develop and maintain collaborative relationships with ICAO and other member states.
• Provide technical leadership in the formulation of ICAO Standards and Recommended Practices (SARPs).
• Advise on the ratification and domestication of ICAO conventions and protocols.
• Secure technical and financial assistance, including training opportunities for Kenya.
• Ensure Kenya meets global civil aviation obligations, including budget contributions.
• Facilitate participation of Kenyan experts in ICAO panels, workgroups, and committees.
• Champion the interests of Kenya’s aviation sector in safety, security, and environmental matters.
• Coordinate the implementation of agreements and MOUs with ICAO.
• Prepare and implement work plans and budgets for the ICAO Mission office.

Required Qualifications

• At least 15 years of relevant work experience, including 5 years in senior management.
• Bachelor’s degree in Civil Aviation Management, Aeronautical Engineering, Electrical Engineering, Economics, Business Administration, Management, Law, or a related field.
• Master’s degree in a relevant discipline from a recognized university.
• Professional qualification in Piloting, Aviation Engineering, Air Traffic Control, or Aeronautical Information Management.
• Membership in a recognized professional body where applicable.
• Demonstrated understanding of the aviation industry and ICAO conventions.
• Proficiency in computer applications.

Preferred Qualifications

• Completion of a leadership course lasting at least four weeks from a recognized institution.
• Experience coordinating international aviation projects and delegations.
• Strong negotiation and advocacy skills at international forums.

Benefits and Compensation

• Competitive remuneration aligned with international diplomatic standards.
• Opportunity to work in a global aviation environment representing Kenya.
• Professional development and networking with ICAO and member states.
• Exposure to international civil aviation policy, safety, and regulatory practices.
• Supportive work culture with a focus on leadership and strategic impact.

How to Apply for Director, ICAO Mission Jobs at Kenya Civil Aviation Authority

Candidates exploring Director, ICAO Mission job opportunities at Kenya Civil Aviation Authority are encouraged to submit applications by 21st April 2026 via the official portal or by emailing info@kcaa.or.ke. Applications should include a detailed CV, cover letter, copies of academic and professional certificates, and the contact information of three referees.

Only shortlisted candidates will be contacted. Don’t miss this chance to join Kenya Civil Aviation Authority, one of the leading employers for aviation careers in Kenya and an opportunity to shape international civil aviation standards from Montreal, Canada.

Key Job Information

• Position: Managing Director / Chief Executive Officer
• Location: Nairobi, Kenya
• Employment Type: 3-year contract, renewable once
• Experience Level: Senior Management
• Job Reference: MD/CEO/01/FEBRUARY/2026

About Kenya Airports Authority

Kenya Airports Authority (KAA) is the statutory body responsible for the management, operation, and development of airports in Kenya. KAA provides safe, secure, and efficient airport services, contributing to the country’s economic growth and aviation sector development.

Professionals exploring jobs at KAA will participate in high-level strategic planning, performance management, and stakeholder engagement. The organization also offers opportunities for executive aviation jobs in Kenya for candidates seeking leadership roles in airport operations and management.

Managing Director / CEO Job Description

The Managing Director / CEO will provide overall strategic leadership, oversee day-to-day operations, drive revenue generation, manage capital and operational budgets, and ensure compliance with legal and regulatory requirements. The role also entails engaging stakeholders, presenting strategic plans to the Board, and fostering a high-performance culture.

Candidates searching for CEO jobs in Nairobi will manage risk, optimize assets, enhance service quality, and lead the Authority through transformation initiatives. The position requires strategic thinking, commercial acumen, and a proven track record in senior management leadership.

Key Responsibilities

• Provide strategic leadership and direction for the Authority, ensuring operational excellence.
• Engage with stakeholders on strategic customer, government, and sector-wide aviation initiatives.
• Present strategy, capital investment plans, budgets, and procurement plans to the Board.
• Ensure timely, accurate, and sufficient operational and financial reporting to the Board.
• Drive maximum utilization and productivity from all Authority assets.
• Ensure robust accountability, risk management, and internal control systems.
• Oversee compliance with all statutory, legal, and regulatory frameworks.
• Enhance the quality and value of services and products offered by the Authority.
• Establish and maintain a high-performance culture through staff development and leadership.
• Design and monitor performance measures aligned with the strategic plan.

Required Qualifications

• Bachelor’s degree in Finance, Economics, Business Management, Marketing, Statistics, Engineering, Social Sciences, or related field from a recognized institution.
• Master’s degree from a recognized institution of higher learning.
• Minimum of ten (10) years work experience, with at least five (5) in senior management or leadership roles.
• Hands-on experience in strategic planning, revenue generation, capital and operational budget management.
• Completion of a leadership course lasting not less than four (4) weeks from a reputable institution.
• Certification in Aviation is an added advantage.

Skills and Competencies

• Strong people management, influencing, and stakeholder engagement skills.
• Strategic thinker with commercial acumen and ability to capitalize on economic opportunities.
• Decisive, adaptable, and capable of driving change and transformation.
• Experience in organization design, policy formulation, and public sector management.
• Outstanding communication, interpersonal, and leadership skills to drive results.

Benefits and Compensation

• Competitive executive remuneration and performance-linked incentives.
• Opportunity to lead a national authority and influence aviation sector development.
• Professional growth and exposure in senior management within a public-sector entity.
• Chance to work with diverse stakeholders and shape policy and operational strategy.

How to Apply for CEO Jobs at Kenya Airports Authority

Candidates interested in KAA vacancies 2026 should submit applications via email to chairman@kaa.go.ke or in hard copy to the Chairman, Board of Directors, Kenya Airports Authority, Head Office, Airport North Road, P.O Box 19001-00501, Nairobi, Kenya. Include a detailed CV, academic and professional certificates, current and expected salary, daytime phone contact, and contacts of three referees.

Applicants must provide current clearance certificates as per Chapter Six of the Constitution, including Police, HELB, KRA, EACC, and CRB reports. Only shortlisted candidates will be contacted for interviews, and canvassing will lead to automatic disqualification.

Meridian Solutions Inc., a leading web and mobile solutions company, is seeking a dynamic Client Service Executive to join their team in Nairobi. This role offers an exciting opportunity to work with a market leader in IT solutions, helping forward-thinking companies achieve their business goals.

Position Overview

The Client Service Executive will play a crucial role in building and maintaining strong client relationships while driving business growth through lead generation and customer success initiatives.

Location & Terms

• – Location: Nairobi (Onsite)
• – Employment Type: Full-time, Permanent
• – Salary Range: KES 360,000 – 600,000 per annum

Key Responsibilities

• – Develop and maintain strong client relationships through regular support and knowledge sharing
• – Collaborate with sales teams for successful customer onboarding
• – Identify opportunities to enhance customer satisfaction and revenue
• – Drive customer renewals and retention
• – Provide product training and ongoing support
• – Generate leads through cold calling, emailing, and other activities
• – Handle incoming queries professionally
• – Qualify leads by identifying decision-makers and understanding requirements
• – Maintain and update lead generation database
• – Meet weekly/monthly business targets

Required Qualifications

• – Minimum 1 year experience in Customer Success or Inside Sales/Sales Development
• – Background in Ecommerce/Marketplaces, IT Infrastructure, Blockchain, Cloud Computing, or IT Services preferred
• – Proven track record of meeting or exceeding targets
• – Excellent interpersonal and communication skills
• – Experience in upselling
• – Strong networking and relationship-building abilities
• – Detail-oriented with high standards of work quality
• – Goal-driven mindset
• – Willingness to travel (0-30%)

Benefits

• – Leadership role opportunity
• – Position with a market leader in IT Solutions
• – Work with a company known for consistent performance
• – Professional growth opportunities

About Meridian Solutions Inc.

Meridian Solutions Inc. specializes in delivering modern web technologies and enterprise Internet solutions. Their services include:

• – Dynamic web designs
• – Mobile application development
• – E-commerce solutions
• – Digital marketing services

The company is committed to delivering original, custom solutions that help businesses achieve their objectives through innovative approaches and teamwork.

Position Overview

Equity Bank seeks a dynamic and self-driven Relationship Officer to join their Personal Banking Department. This role focuses on loan book growth, deposit mobilization, and providing comprehensive banking solutions to customers.

Position Details

• – Department: Credit – Personal Banking
• – Employment Type: Regular
• – Job Level: Non-Management
• – Shift: Day Job
• – Posted: January 8, 2025

Key Responsibilities

Customer and Business Development

• – Manage loan book growth and deposit mobilization
• – Onboard and train customers on digital platforms
• – Acquire new customers through institutional visits
• – Conduct strategic marketing drives and forums
• – Facilitate MOUs and loan facilities

Loan Management

• – Process loan approvals within SLAs
• – Prepare applications for Branch Credit Committee
• – Review financial data for risk assessment
• – Complete loan contracts and documentation
• – Manage post-disbursement monitoring

Relationship Management

• – Assist clients with loan product selection
• – Handle customer complaints promptly
• – Maintain strong customer relationships
• – Mobilize deposits
• – Ensure customer satisfaction and compliance

Required Qualifications

• – Business-related degree, Education, or Social Sciences
• – KCSE grade C+ overall (C+ in Mathematics)
• – 2-3 years’ relevant experience
• – Sales experience (advantageous)
• – Project management experience (advantageous)
• – Proficiency in Microsoft Suite

Essential Skills

• – Creative and resourceful approach
• – Strong business relationship management
• – Strategic planning and execution abilities
• – Excellent interpersonal skills
• – Training and coaching capabilities
• – Communication and negotiation expertise
• – Analytical and problem-solving proficiency

About Equity Bank

Equity Bank is a leading financial institution committed to transforming lives and expanding opportunities for wealth creation. The bank focuses on:

• – Financial inclusion
• – Digital innovation
• – Customer-centric solutions
• – Business growth
• – Career development

Equal Opportunity

Equity Bank values diversity and provides equal opportunities for all qualified candidates.

Kenic is seeking a creative and enthusiastic Marketing Intern to join their team. This internship provides an excellent opportunity to gain practical experience in both digital and traditional marketing while working with experienced professionals.

Kenic Marketing Intern Job Position Overview

The marketing internship program offers hands-on experience in planning and executing marketing initiatives across multiple channels, with a focus on both digital and offline strategies.

Key Requirements

• – Final year student or recent graduate with a degree in Marketing
• – Proficiency in WordPress platform
• – Digital marketing knowledge
• – Experience with Microsoft Office and Google Suite
• – Working knowledge of Adobe Photoshop and Canva (preferred)

Core Responsibilities

The intern will:

• – Create engaging content for social media, websites, and email marketing
• – Monitor and analyze social media performance metrics
• – Support event planning and execution
• – Assist with branding initiatives
• – Draft internal and external communications
• – Handle vendor and partner inquiries
• – Track marketing campaign performance
• – Contribute to content management
• – Prepare marketing reports and proposals

Required Skills

• – Strong digital marketing capabilities
• – Excellent written and verbal communication
• – Social media management expertise
• – Content management system knowledge
• – Email marketing proficiency
• – Computer literacy
• – Effective presentation abilities
• – Technical aptitude

Behavioral Competencies

• – Customer-centric approach
• – Strong analytical skills
• – Creative problem-solving
• – Effective communication

Location: Kenic Main Office

Duration: Through March 2025

Positions Available: 1

Application Deadline: February 28, 2025

Note: Position may require moderate travel and occasional weekend activities.

How to Apply:

1. Review and accept the recruitment consent form

2. Submit your email address through the application portal

3. Complete the application form with accurate information

4. Upload your CV in Word or PDF format

5. Use provided credentials to complete academic and employment history

For a successful application, ensure all required fields are completed and valid contact information is provided.

Call Centre Job Overview

First Assurance is seeking a dedicated Care Manager to join their 24-hour contact center team. This role involves managing customer inquiries, processing medical claims, and providing exceptional service to insurance clients.

Position Details

• – Location: Gitanga Road (Absa General Insurance Co)
• – Employment Type: Full-time
• – Job ID: R-15970887

Key Responsibilities

The Care Manager will be responsible for:

• – Managing inbound and outbound calls following contact center guidelines
• – Processing and approving OP and IP cases
• – Escalating customer complaints to appropriate departments
• – Advising prospective customers about medical products
• – Handling benefit inquiries from insured customers
• – Guiding members on benefit management and service providers
• – Negotiating costs with service providers
• – Conducting follow-ups with post-hospitalized members

Required Qualifications

• – Bachelor’s degree or Diploma in Nursing or Clinical Medicine and Surgery
• – Insurance Professional qualification
• – 1-2 years’ experience in insurance industry
• – FETC: Business, Commerce and Management Studies

Essential Skills

• – Strong customer service orientation
• – Medical and insurance knowledge
• – Problem-solving abilities
• – Professional communication skills
• – Time management expertise
• – Cost negotiation experience

About Absa Group

Absa Group Limited is a leading African financial services provider listed on the Johannesburg Stock Exchange. The company:

• – Operates across multiple African countries
• – Provides integrated financial services
• – Offers products in personal and business banking
• – Specializes in corporate and investment banking
• – Delivers wealth management and insurance solutions
• – Maintains international presence through representative offices

Equal Opportunity

Absa Group is proud to be recognized as a Top Employer Africa 2024 and is committed to creating an inclusive workplace environment that values diversity and equal opportunities for all candidates.

Position Overview

ICEA LION Group, a comprehensive financial services provider, is seeking a detail-oriented Legal Assistant to join their legal department in Nairobi. This role focuses on claims management, document processing, and coordination with service providers.

Legal Assistant Position Details

• – Location: Nairobi, Kenya
• – Employment Type: Full-time
• – Experience Required: 1-3 years
• – Industry: Financial Services
• – Posted: December 23, 2024

Key Responsibilities

The Legal Assistant will be responsible for:

• – Managing claims registration from summons and demand letters
• – Coordinating with underwriters for claims verification
• – Processing approved claim payments
• – Working with Accounts Department on judgments and service provider fees
• – Maintaining accurate claims records in the system
• – Appointing approved service providers (doctors, investigators, advocates)
• – Handling correspondence per mail procedures
• – Managing and updating claim reserves

Required Qualifications

• – Bachelor’s Degree in Commerce or Business-related field from a reputable university
• – Insurance or business-related professional qualification (advantageous)
• – Proficient IT skills

Essential Skills

• – Strong organizational abilities
• – High level of integrity
• – Analytical and creative thinking
• – Excellent customer relationship management
• – Professional written and verbal communication
• – Time management expertise
• – Self-motivation and ability to work independently
• – Negotiation skills
• – Discretion with confidential information
• – Professional appearance and demeanor

About ICEA LION Group

ICEA LION Group emerged from the 2012 merger of Lion of Kenya Insurance Company Limited (LOK) and Insurance Company of East Africa (ICEA). The group offers:

• – Insurance services
• – Pension solutions
• – Investment products
• – Trust services
• – Innovative financial solutions

Equal Opportunity

ICEA LION Group is committed to fostering a diverse and inclusive workplace environment and welcomes applications from qualified candidates of all backgrounds.

Standard Chartered Bank 2025 Intern Coverage Kenya Job Overview

Standard Chartered Bank is seeking a talented and motivated Corporate and Financial Institutions Coverage Intern to join their Corporate & Investment Banking (CIB) division in Eldoret, Kenya. This exciting opportunity offers hands-on experience in managing client relationships, developing innovative financial solutions, and working with influential local and global corporations.

Standard Chartered Bank Internship Details

• – Job ID: 16640
• – Location: Eldoret, Kenya
• – Department: Corporate & Commercial Banking
• – Employment Type: Internship
• – Work Mode: Office-based
• – Application Opens: January 3, 2025

Role Description

The Corporate and Financial Institutions Coverage team plays a vital role in Standard Chartered’s global Corporate and Investment Banking (CIB) function. Interns will work alongside either Credit Analysts or Relationship Managers, gaining valuable experience in:

• – Supporting senior team members in deal execution
• – Coordinating between clients and product partners
• – Participating in account planning and business approvals
• – Conducting credit, financial, and industry risk analysis
• – Understanding CIB products and structuring
• – Managing environmental, sustainability, and reputational risks

Internship Program Details

This comprehensive 10-week program provides:

• – One-day orientation session
• – Four days of intensive classroom training
• – Technical seminars and on-the-job training
• – Regular performance reviews
• – Mentorship and buddy system support
• – Executive speaker series
• – Networking opportunities
• – Community service engagement

Requirements and Eligibility

Successful candidates will possess:

• – Strong academic and extracurricular achievements
• – Excellent analytical and numerical skills
• – Superior attention to detail
• – Ability to work under pressure
• – Team player mindset
• – Must be in penultimate year of study
• – Available to start internship in June 2025
• – Eligible to work in Kenya
• – All degree disciplines welcome
• – Diverse backgrounds encouraged

Benefits

Standard Chartered offers a competitive package including:

• – Core retirement savings
• – Medical and life insurance
• – Comprehensive leave benefits
• – Flexible working arrangements
• – Digital wellbeing platform access
• – Continuous learning opportunities
• – Inclusive work environment

Career Growth Potential

Strong performers may receive graduate job offers for July 2026 commencement. This internship serves as a stepping stone to a rewarding career in banking and finance with one of the world’s leading international banks.

About Standard Chartered Bank

With over 170 years of banking excellence, Standard Chartered operates in more than 50 markets globally, serving over 20,000 clients in the world’s most dynamic economies and trade corridors. The bank is committed to driving commerce and prosperity through unique diversity, maintaining the highest standards of integrity and innovation.

Position Overview

ENGIE Energy Access is seeking a detail-oriented Credit Assessment Intern to join their Customer Finance team in Nairobi. This role offers hands-on experience in credit assessment, loan processing, and customer relationship management within Africa’s leading Pay-As-You-Go (PAYGo) solar solutions provider.

Position Details

• – Requisition ID: 33664
• – Location: Nairobi, Kenya
• – Department: Customer Finance
• – Reporting To: CA Team Leader
• – Contract Type: Fixed-Term
• – Employment Type: Full-Time
• – Level: Junior (experience < 3 years)

Key Responsibilities

The intern will play a crucial role in the credit assessment process by:

• – Reviewing daily loan requests and evaluating customer creditworthiness
• – Verifying customer KYC documentation and financial information
• – Analyzing MPesa/bank statements to determine loan qualification
• – Conducting customer financial assessments using the NAM tool
• – Communicating assessment results to applicants and sales team
• – Processing assessments within 30-minute turnaround time
• – Managing customer assessment cases
• – Handling CRC payment crediting and account payoffs
• – Maintaining strict adherence to shift schedules

Required Qualifications

• – Bachelor’s degree in Business Administration or related field
• – 1 year of customer assessment experience, preferably in microfinance
• – Strong computer literacy, especially in Microsoft Excel
• – Excellent customer relationship management skills
• – Proficiency in English and Kiswahili (additional local language is a plus)

Desired Skills and Qualities

• – Experience in credit assessment from reputable lending institutions
• – Strong team player mentality
• – Problem-solving ability
• – Adaptability and eagerness to learn
• – Self-motivated with passion for clean energy solutions
• – Technology proficiency relevant to the role

About ENGIE Energy Access

ENGIE Energy Access is transforming lives across Africa through sustainable energy solutions. The company:

• – Operates in 9 African countries
• – Serves over 1 million customers
• – Impacts more than 5 million lives
• – Employs 1,700+ professionals
• – Provides affordable solar solutions starting from $0.14 per day
• – Aims to be Africa’s leading clean energy provider by 2025

Equal Opportunity Statement

ENGIE is committed to creating an inclusive environment and promotes diversity in hiring. All applications are evaluated based on business needs and job requirements, without regard to origin, age, name, sexual identity, religion, marital status, health, disability, political opinions, union involvement, or citizenship.

Additional Information

Interested candidates can learn more about ENGIE Africa at:

• – Website: www.engie-africa.com
• – LinkedIn: www.linkedin.com/company/engie-africa

Zurid ICT, a company dedicated to customer service excellence through their Zuridesk platform, is seeking an entry-level Customer Service Agent to work at their client’s location in Nairobi’s Industrial Area.

Position Overview

This role offers an excellent opportunity for individuals starting their career in customer service, with a focus on call center operations. The position is based at a client location in Nairobi’s Industrial Area.

Key Requirements

• – Diploma or Degree in a relevant field
• – 0-2 years experience in call center environment
• – Professional appearance and excellent grooming standards
• – Strong commitment to punctuality
• – Ability to work full-time without other employment
• – Must be available to start immediately
• – Residing near or able to easily access Industrial Area
• – Willing to attend up to 2 physical interviews at client location

What to Expect

• – Full-time position
• – Entry-level role with growth potential
• – Professional office environment
• – Client-facing responsibilities
• – Regular work schedule

Ideal Candidate Profile

The successful candidate will be:

• – Professional and well-presented
• – Reliable and punctual
• – Committed to customer service excellence
• – Ready to start immediately
• – Located within commutable distance to Industrial Area

Location: Nairobi Industrial Area

Position Type: Full-Time

Experience Level: Entry Level (0-2 years)

Note: This is strictly an entry-level position; over-qualified candidates should not apply.

How to Apply:

Interested candidates who meet the requirements should apply through the online portal using the “Apply Now” button.

Zurid ICT values reliability and professionalism in their team members and offers opportunities for career growth in customer service.