Associate II: Systems Support Analyst

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changing world. By trusting us with your wealth, you can shape a secure financial landscape for yourself and get the financial freedom you really deserve.The ICEA LION Group is seeking an experienced Support Analyst to join the Applications Team. Reporting to the Head of Applications, the Support Analyst will be responsible for providing second level response and support to users of the company’s ICT resources. This includes efficient use of software programs, troubleshooting applications, maintenance of production applications and some aspects of user training.

Key Responsibilities