Cash Operations Supervisor

G4S Kenya is hiring a Regional Cash Operations Supervisor to oversee its cash services in the Western Region. This exciting opportunity is based in Kisumu and is ideal for professionals experienced in cash management, cash-in-transit operations, and commercial security logistics.

Key Job Information

• Position: Regional Cash Operations Supervisor
• Location: Kisumu, Kenya
• Employment Type: Full-Time
• Experience Level: Senior
• Salary Range: Competitive and Commensurate with Experience

About G4S Kenya

G4S Kenya, a subsidiary of Allied Universal, is part of the world’s largest integrated security company. With a legacy of excellence and innovation, G4S delivers customized security solutions that protect people, property, and assets in over 90 countries. The company is a market leader in cash services, secure logistics, manned guarding, electronic monitoring, and risk consultancy.

In Kenya, G4S has established a robust reputation in the security industry, serving clients in banking, government, retail, and logistics sectors. Known for investing in technology, people, and operational systems, G4S Kenya is committed to delivering consistent service excellence and ensuring business continuity for its clients across the nation.

Joining G4S means being part of a team that values discipline, integrity, innovation, and a customer-first approach. It’s a workplace where leaders are cultivated, growth is encouraged, and performance is rewarded.

Job Description

The Regional Cash Operations Supervisor will lead and manage all contractual and ad-hoc cash services in the Western Region of Kenya. This leadership role is anchored in Kisumu and will directly oversee the operations of the Kisumu Cash Centre, ensuring adherence to financial targets, customer satisfaction, and strict compliance with G4S’s safety and operational protocols.

This role is well-suited for a strategic and hands-on leader with a deep understanding of secure cash handling, cash logistics, and operational risk management. The ideal candidate will have extensive industry experience and the ability to manage teams, systems, vehicles, and client relationships efficiently and professionally.

Key Responsibilities

• Manage and coordinate all technical cash services, including Cash-in-Transit (CIT), ATM replenishment, and cash processing activities in the Western Region.
• Directly oversee the Kisumu Cash Centre, ensuring the proper functioning of vaults, safes, and cash processing machinery.
• Lead regional staffing efforts, ensuring optimal manpower utilization and superior customer service delivery.
• Supervise the regional fleet of armored vehicles, monitoring maintenance, efficiency, and compliance with safety standards.
• Act as the primary liaison between clients and G4S for regional cash operations, maintaining high levels of customer satisfaction and operational responsiveness.
• Implement and monitor company policies, with a strong focus on Health and Safety compliance.
• Conduct regular site audits and visits to reinforce best practices, identify training gaps, and enhance operational efficiency.

Required Qualifications

• A minimum of a Form 4 certificate (KCSE or equivalent).
• At least 10 years of progressive experience in cash operations, with direct exposure to commercial cash centre functions.
• Comprehensive knowledge of cash handling, ATM reconciliation, and claims processing procedures.
• Proven leadership and people management skills, with the ability to motivate teams and resolve conflicts effectively.
• Strong communication and organizational skills, with proficiency in MS Office and intermediate financial reporting abilities.
• A valid driver’s license with good driving history.

Preferred Qualifications

• A diploma or tertiary qualification in finance, security management, business administration, or related field.
• Familiarity with cash management technologies and logistics software.
• Training or certification in Occupational Health & Safety (OHS) or risk assessment procedures.
• Previous experience working with multi-client cash centres in high-security environments.

Benefits and Compensation

G4S Kenya offers a competitive compensation package that reflects the seniority and importance of this role. Employees in leadership positions enjoy access to performance-based incentives, company benefits, and opportunities for professional development. Benefits include:

• Health and medical insurance
• Paid leave and holidays
• Fuel and communication allowances (where applicable)
• Training and career development programs
• Performance-based bonuses

Working with G4S means gaining access to a global network of professionals, leadership training, and opportunities for upward mobility within the organization. This is more than just a job—it’s a long-term career opportunity in a thriving, essential services industry.

How to Apply

If you’re a results-oriented cash operations expert ready to lead from the front, apply now for this exciting opportunity. Please submit your updated CV and a cover letter detailing your relevant experience and leadership achievements.

Only shortlisted candidates will be contacted. G4S is an equal opportunity employer and values diversity in its workforce.

Explore more cash management jobs in Kenya and exciting leadership roles with G4S Kenya—secure your future in one of the most critical sectors today.