Communication Intern

Mercy Corps is a leading global organization driven by the belief that a better world is possible. We partner with communities in over 40 countries to implement bold solutions that help people overcome adversity and build stronger communities. We work tirelessly to support communities in disaster and hardship, aiming for sustainable, positive change now and in the future.

Key Responsibilities:

• – Develop and maintain a consistent content calendar.
• – Attend events with TT and/or the SMT team, capturing content to create social media cards for various channels.
• – Respond to social media queries, coordinating with relevant team members to ensure accurate and aligned responses.
• – Track social media engagement to identify high-performing ideas and campaigns for scalability.
• – Respond to comments and direct messages on social media platforms.
• – Brainstorm and research ideas for original content.
• – Create compelling graphics, including infographics and motion videos, for social channels.
• – Help create and edit short-form videos.
• – Develop new strategies for increasing engagement.
• – Assist with photo and video content shoots.
• – Ensure brand messaging is consistent.
• – Assist in managing and updating the website (ALE).
• – Conduct oneself professionally and personally to uphold the reputation of Mercy Corps and support its humanitarian mission.
• – Perform other duties as assigned.

Learning Objectives:

• – Develop critical-thinking skills by contributing original ideas during brainstorm and ideation sessions with the organization head and development team.
• – Enhance written communication skills by producing original online content.

Qualifications:

• – Bachelor’s degree in communication or a related field.
• – Design and video creation skills are an advantage.
• – Strong team player.
• – Critical thinker.

Success Factors:

• – Coordinate procurement and logistics tasks to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations.
• – Maintain strong cooperative relationships with other departments and interact effectively with international and national personnel in both managerial and training capacities.
• – Ability to multi-task, meet deadlines, and process information in support of changing program activities.
• – Commitment to teamwork and accountability.
• – Thrive in evolving and changing environments.
• – Prioritize effective written and verbal communication in all situations.

Ongoing Learning:

• – Dedicate 5% of time to learning activities that further personal and/or professional growth and development, in support of Mercy Corps’ belief in learning organizations.

Diversity, Equity & Inclusion:

• – Build a team and work environment enriched with people of different origins, beliefs, backgrounds, and ways of thinking.
• – Foster a culture of trust and respect where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to achieve the best work of their lives.
• – Commit to learning, listening, and evolving to become more diverse, equitable, and inclusive.

Equal Employment Opportunity:

• – Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• – Actively seek out diverse backgrounds, perspectives, and skills for collective strength and global impact.
• – Provide an environment of respect and psychological safety where equal employment opportunities are available to all.
• – Do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group.

Safeguarding & Ethics:

• – Commit to ensuring all individuals contacted through our work are treated with respect and dignity.
• – Adhere to the core principles regarding the prevention of sexual exploitation and abuse as laid out by the UN Secretary-General and IASC.
• – Do not tolerate child abuse, sexual exploitation, abuse, or harassment by or of team members.
• – Maintain a safe and inclusive work environment, respecting local laws and customs, and adhere to Mercy Corps’ Code of Conduct Policies and values.
• – Complete mandatory Code of Conduct eLearning courses upon hire and annually.