Customer Sales Agent

Influx is Hiring Customer Sales Agents in Kenya

Influx is hiring motivated and dynamic Customer Sales Agents in Kenya to join its international remote team. This is a unique opportunity to work from home while gaining valuable experience in a global company that delivers on-demand customer service for leading brands and tech companies worldwide.

If you’re searching for exciting remote customer service jobs in Kenya or remote sales jobs Kenya, this could be the ideal opportunity for you. Read on to learn more and apply today!

About Influx

Influx provides scalable, 24/7 customer service solutions for fast-growing eCommerce, SaaS, and tech companies around the world. From handling customer support inquiries to driving sales, our teams operate globally to ensure brands deliver excellent customer experiences every single day—including weekends and holidays.

With employees working remotely across the globe, Influx offers a truly international work culture that embraces diversity, creativity, and innovation. Now, we’re expanding our team in Kenya to meet growing demand from our global clients.

Why Work at Influx?

• Work for a fast-growing global company that supports top-tier brands
• Enjoy the flexibility of 100% remote work in Kenya
• Collaborate with an international and diverse team
• Benefit from a positive, inclusive work culture where everyone belongs
• Receive performance-based incentives and opportunities for professional growth

About the Role: Customer Sales Agent

We are looking for talented Customer Sales Agents from Kenya who are passionate about delivering great customer experiences and driving sales. If you’re a self-starter with excellent communication skills and a passion for helping others, we’d love to hear from you.

This is a full-time, remote position ideal for anyone seeking work from home jobs in Kenya or aspiring to build a career in customer service and sales.

Key Responsibilities

Customer Support

• Provide a high level of customer service through inbound calls and emails
• Research and resolve customer inquiries with urgency and professionalism
• Troubleshoot issues and provide accurate, helpful responses across multiple platforms
• Communicate clearly and empathetically to build positive customer relationships

Sales Responsibilities

• Drive proactive sales to both new and existing customers
• Identify opportunities to upsell and cross-sell products and services
• Continuously evaluate and improve the customer experience to increase engagement and satisfaction

Performance & Reporting

• Meet or exceed key performance indicators (KPIs) including response time and customer satisfaction scores
• Maintain accurate records of customer interactions and sales activities
• Actively contribute ideas for process improvements and best practices

What You’ll Need

Required Skills & Qualities

• Excellent verbal and written communication skills
• Clear and concise communication style with the ability to convey empathy and professionalism
• Strong problem-solving skills and ability to de-escalate challenging customer interactions
• Self-motivated and capable of working with minimal supervision
• Proactive learner committed to continuous improvement
• Full-time availability with a strong commitment to meeting targets
• Passion for helping others and driving results

Technical Requirements

• Stable internet connection with download speeds of 40-50 Mbps and upload speeds of 30 Mbps
• Windows 10 or later (32-bit operating system minimum)
• 8GB RAM or higher
• Intel Core i5 processor or above
• Laptop only (Chromebooks, Linux OS, and desktops are not supported)
• Wired headset for professional audio quality
• Quiet and distraction-free working environment

Benefits of Working at Influx

• Competitive performance-based incentives
• Work 100% remotely from anywhere in Kenya
• Gain international experience in a diverse and dynamic team
• Be part of a supportive work culture that values kindness, creativity, and accountability
• Opportunities for learning and career advancement within a fast-growing global organization

Who Should Apply?

This role is ideal for candidates seeking remote customer service agent jobs Kenya, remote sales jobs Kenya, Influx careers Kenya, or work from home opportunities Kenya. Whether you’re an experienced customer service professional or a fast learner looking to build your sales skills, this could be your next great career move.

Ready to Apply?

If this sounds like you—or someone you know—don’t wait! Click the application link below and apply now to join the Influx team as a Customer Sales Agent. Explore rewarding customer service and sales careers in Kenya with a leading international company.

Apply today and start your journey with Influx!