Customer Service Agent

Zurid ICT is hiring a Customer Service Agent in Nairobi

Zurid ICT, a company dedicated to customer service excellence through their Zuridesk platform, is seeking an entry-level Customer Service Agent to work at their client’s location in Nairobi’s Industrial Area.

Position Overview

This role offers an excellent opportunity for individuals starting their career in customer service, with a focus on call center operations. The position is based at a client location in Nairobi’s Industrial Area.

Key Requirements

• – Diploma or Degree in a relevant field
• – 0-2 years experience in call center environment
• – Professional appearance and excellent grooming standards
• – Strong commitment to punctuality
• – Ability to work full-time without other employment
• – Must be available to start immediately
• – Residing near or able to easily access Industrial Area
• – Willing to attend up to 2 physical interviews at client location

What to Expect

• – Full-time position
• – Entry-level role with growth potential
• – Professional office environment
• – Client-facing responsibilities
• – Regular work schedule

Ideal Candidate Profile

The successful candidate will be:

• – Professional and well-presented
• – Reliable and punctual
• – Committed to customer service excellence
• – Ready to start immediately
• – Located within commutable distance to Industrial Area

Location: Nairobi Industrial Area

Position Type: Full-Time

Experience Level: Entry Level (0-2 years)

Note: This is strictly an entry-level position; over-qualified candidates should not apply.

How to Apply:

Interested candidates who meet the requirements should apply through the online portal using the “Apply Now” button.

Zurid ICT values reliability and professionalism in their team members and offers opportunities for career growth in customer service.