Office Administrator

The National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) is hiring an Office Administrator (Grade NACADA 6) to support front office operations and administrative coordination at its Nairobi workstation. This role is well suited for candidates seeking government office administrator jobs in Kenya within a structured public sector environment focused on professionalism, confidentiality, and service excellence.

Key Job Information

• Position: Office Administrator (Grade NACADA 6)
• Institution: National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA)
• Location: Nairobi
• Employment Type: Full-time
• Experience Level: Entry to Mid-level
• Basic Salary Range: Kshs. 76,400 – Kshs. 118,400
• Reporting To: Deputy Director, Human Resource & Administration

About the National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA)

The National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) is a State Corporation mandated to coordinate and lead Kenya’s response to alcohol and drug abuse. Through policy development, research, regulation, advocacy, and public education, NACADA plays a critical role in protecting public health and promoting responsible alcohol and substance use management.

NACADA operates within a structured public service framework and works closely with national and county governments, development partners, healthcare institutions, and civil society organizations. Professionals interested in NACADA jobs and careers benefit from stable employment, defined career structures, and the opportunity to support nationally impactful programs.

This Office Administrator role supports the Authority’s operational efficiency and aligns with broader public sector administration jobs in Kenya, ensuring effective front office service delivery and administrative coordination.

Job Description

The Office Administrator is responsible for providing front office services and managing daily administrative functions within an assigned office. This includes diary management, visitor coordination, travel arrangements, records management, communication handling, and hospitality services. The role ensures smooth office operations while upholding confidentiality, professionalism, and service standards.

As part of Kenya’s government administrative jobs landscape, this position requires strong interpersonal skills, attention to detail, and the ability to support senior management through effective coordination and communication.

Key Responsibilities

Front Office and Client Service

• Attend to visitors and clients in a professional and courteous manner.
• Handle incoming telephone calls, enquiries, and office communications.
• Receive, record, and address customer inquiries and complaints appropriately.
• Manage office protocol, etiquette, and hospitality services.

Office Administration and Coordination

• Coordinate general administrative activities for the respective office.
• Manage diaries, meeting schedules, and official appointments.
• Coordinate travel arrangements and itineraries.
• Draft and maintain routine office correspondences.
• Draft minutes during meetings and ensure proper documentation.

Records, Assets, and Data Management

• Ensure proper record keeping for incoming and outgoing correspondence.
• Maintain an up-to-date file movement register.
• Ensure security, integrity, and confidentiality of office records and data.
• Safeguard office equipment, documents, and physical assets.

Financial and Operational Support

• Manage petty cash for the respective office in line with government procedures.
• Support administrative reporting and documentation requirements.
• Ensure compliance with internal policies and public service regulations.

Required Qualifications

• Bachelor’s Degree in Secretarial Studies, Business Administration, Business Management, or Office Management from a recognized institution.
• OR Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC).
• Passed KNEC examinations including:
  • Typewriting III (minimum 50 w.p.m.)
  • Shorthand III (110 w.p.m.)
  • Business English III
  • Office Management III / Office Administration and Management III
  • Secretarial Duties II
  • Commerce II

Preferred Qualifications

• Supervisory course lasting not less than two (2) weeks from a recognized institution.
• Exposure to office administrator jobs in Nairobi or public sector environments.
• Interest in long-term policy and administration jobs in Kenya.

Competencies and Skills

• Strong interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Good report writing and documentation abilities.
• High level of integrity and confidentiality.
• Computer literacy and proficiency in office applications.

Benefits and Compensation

• Basic salary ranging from Kshs. 76,400 to Kshs. 118,400.
• Medical cover for self and family (up to four dependents).
• Group accident cover and life insurance.
• OSHA-compliant office environment.
• Opportunities for professional growth within the public service.

How to Apply

This vacancy is ideal for candidates seeking entry level government jobs in Kenya, office administration jobs near me, or stable public sector administrative careers with national impact. Interested candidates should apply using the Apply Now button below.