P&C Operations Training Specialist

IRC – International Rescue CommitteeRemote | NairobiInternationalMid level

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Summary by Impactpool

The P&C Operations Training Specialist at the International Rescue Committee (IRC) is responsible for designing and delivering training programs related to Workday enhancements and process changes. This role involves assessing training needs, creating various training materials, and facilitating sessions for diverse audiences. The specialist will partner with change management and P&C teams to ensure effective training delivery and measure its impact. The position requires a strong background in training and development, particularly in complex organizational settings.

Candidate Requirements:

• 3–5 years in training/learning & development
• Experience with system rollouts or process changes
• Knowledge of Workday from an end-user perspective
• Instructional design background or certification
• Experience creating microlearning content
• Ability to assess training needs and build materials
• Confident facilitator of live and virtual sessions
• Clear communicator across diverse audiences
• Data-aware with training effectiveness metrics
• Well-organized and able to manage multiple workstreams