Product Design Manager

KCB Group is recruiting a Product Design Manager to join their team in Nairobi. This product design role in Nairobi is ideal for experienced design professionals seeking leadership opportunities in the financial services and fintech sector. Candidates with expertise in digital banking and service design will thrive in this strategic position.

Key Job Information

• Position: Product Design Manager
• Location: Nairobi, Kenya
• Employment Type: Full-time
• Experience Level: Senior
• Salary Range: Competitive, commensurate with experience

About KCB Group

KCB Group is a leading financial services provider in East Africa, offering innovative banking, fintech, and insurance solutions. The company emphasizes a culture of collaboration, creativity, and customer-focused product innovation.

Careers at KCB Group provide exposure to cutting-edge digital banking solutions and cross-functional collaboration with design, engineering, and product teams. Employees benefit from mentorship programs, continuous learning opportunities, and a workplace that values strategic thinking and innovation.

Product Design Manager Job Description

The Product Design Manager is responsible for developing and transforming the company’s product design process. This role coordinates with designers and engineers to create, enhance, and optimize products that meet customer needs and business goals.

The manager will lead design strategy discussions, provide guidance to teams, validate product designs, and recommend improvements. This position is ideal for Nairobi product design jobs candidates seeking to influence the end-to-end design experience in financial services.

Key Responsibilities

• Provide direction and guidance to product design teams to ensure timely project deliveries.
• Manage overall product design and development activities across multiple initiatives.
• Deliver cost-effective design solutions that meet deadlines and quality standards.
• Validate product designs, identify constraints, and implement corrective actions.
• Analyze new and existing product specifications to assess design effectiveness.
• Align product design efforts to meet both customer expectations and business goals.
• Engage with multiple stakeholders to understand and negotiate needs and priorities.
• Communicate insights and plans clearly to cross-functional teams and management.
• Lead discussions on product direction, emphasizing user experience and design vision.
• Regularly review challenges with business partners and implement strategies for effective outcomes.

Required Qualifications

• Bachelor’s degree from a recognized university.
• Professional certification in Business Analysis is an added advantage.
• Minimum 5 years’ experience in digital banking solutions delivery.
• 5 years’ experience in product or service design and digital multi-channel support.
• 3 years’ experience in customer journey mapping and service design.
• 2 years’ experience in workflow optimization, information architecture, and accessibility standards.
• 2 years’ experience working in agile teams.
• 4 years’ experience managing cross-functional stakeholders.

Preferred Qualifications

• Experience leading product design teams in financial services or fintech.
• Knowledge of multi-currency banking products and digital banking platforms.
• Proficiency in modern design tools and user experience software.

Benefits and Compensation

• Competitive remuneration package aligned with experience.
• Access to professional development and training programs.
• Opportunities to lead strategic digital product initiatives.
• Collaborative work environment supporting innovation and creativity.
• Inclusive workplace that encourages applications from candidates with disabilities.

How to Apply for Product Design Manager Jobs at KCB Group

Candidates exploring Product Design Manager job opportunities at KCB Group should submit their applications via the official recruitment portal before the closing date. Include an updated CV detailing relevant experience and qualifications in product design and digital banking.

Only shortlisted candidates will be contacted. Don’t miss this chance to join KCB Group — a leading employer for fintech and product design careers in Nairobi. Apply now to advance your career in innovative financial services design.