Quality Management System Officer

The Pharmacy and Poisons Board is hiring now for a highly skilled Quality Management System Officer to join its dynamic team. This role is ideal for professionals seeking quality management job opportunities or exploring PPB jobs near me. The officer will oversee the implementation, monitoring, and continuous improvement of the Board’s Quality Management System (QMS) to ensure compliance with ISO 9001 and other international standards.

Key Job Information

• Position: Quality Management System Officer
• Location: PPB Headquarters, Kenya
• Employment Type: Full-time, Permanent
• Job Grade: PPB 6
• Application Deadline: 3rd March 2026, 11:59 PM EAT

About the Pharmacy and Poisons Board

The Pharmacy and Poisons Board is Kenya’s leading regulatory authority responsible for the control of medicines, clinical trials, and health technologies. Professionals seeking careers at Pharmacy and Poisons Board or latest job opportunities at Pharmacy and Poisons Board will find a collaborative and innovative environment that values quality, compliance, and continuous professional development.

PPB is an equal opportunity employer and encourages applications from female candidates, persons with disabilities, and marginalized groups. These job opportunities at Pharmacy and Poisons Board are excellent for individuals searching for PPB jobs near me or positions hiring today to contribute to quality assurance and customer satisfaction in a regulatory setting.

Working at PPB provides exposure to international standards, internal and external audits, and process optimization techniques. Employees develop expertise in QMS implementation, compliance monitoring, and continuous improvement strategies that enhance service delivery.

Quality Management System Officer Job Description

The Quality Management System Officer is responsible for implementing and maintaining the Board’s QMS, ensuring compliance with ISO 9001 and other relevant standards. The officer will coordinate documentation, track corrective actions, conduct internal audits, and compile performance reports. This position is suited for professionals seeking quality management job opportunities or PPB jobs near me and will play a critical role in improving organizational processes and customer service performance.

Officers in this role will participate in internal audits, monitor compliance with corrective action plans, and analyze customer complaints and service charter performance data. This role contributes directly to latest job opportunities at Pharmacy and Poisons Board by supporting excellence in quality assurance and operational efficiency.

Key Responsibilities

• Implement and maintain the PPB Quality Management System (QMS) in accordance with ISO 9001 and other applicable standards.
• Coordinate the development, review, updating, control, and maintenance of QMS documentation.
• Upload, update, and maintain QMS documents, records, minutes, and corrective action plans in the QMS software.
• Train and sensitize staff on QMS documentation requirements, ISO 9001 standards, and quality management processes.
• Monitor, evaluate, and review the QMS implementation and recommend areas for improvement.
• Plan and conduct internal audits in liaison with the Senior Quality Management Systems Officer.
• Compile, analyze, and prepare audit findings and reports to determine compliance levels and improvement opportunities.
• Monitor, follow up, and report on corrective and preventive action plans arising from audits.
• Compile and analyze customer complaints and service charter performance, monitoring compliance with timelines.
• Support quality management job opportunities by ensuring adherence to internal procedures and service standards.

Required Qualifications

• Bachelor’s Degree in Sciences, Social Sciences, or Business Administration or equivalent from a recognized institution.
• Proficiency in computer applications, including QMS software, spreadsheets, and reporting tools.
• Compliance with Chapter Six of the Constitution of Kenya.
• Demonstrated ability to manage quality management processes, audits, and continuous improvement initiatives.

Preferred Qualifications

• Experience in quality management or regulatory compliance roles within healthcare, pharmaceutical, or laboratory environments.
• Strong analytical, problem-solving, and report-writing skills.
• Excellent communication and stakeholder engagement skills.
• Knowledge of ISO 9001 standards and internal auditing procedures.

Benefits and Compensation

The Pharmacy and Poisons Board offers competitive remuneration aligned with PPB 6 grading, statutory benefits, and opportunities for professional growth. Employees gain hands-on experience in QMS implementation, auditing, and performance monitoring. These latest job opportunities at Pharmacy and Poisons Board are ideal for candidates seeking PPB jobs near me or quality management job opportunities, including roles hiring now, hiring today, or hiring this week.

How to Apply for Quality Management System Officer Job Opportunities at Pharmacy and Poisons Board

Interested candidates seeking job opportunities at Pharmacy and Poisons Board or PPB jobs near me should submit applications before 3rd March 2026, 11:59 PM EAT. Applications should include a detailed CV highlighting relevant qualifications, experience, and achievements. Only shortlisted candidates will be contacted.

The Board does not charge any recruitment fees and is an equal opportunity employer. Female candidates, persons with disabilities, and marginalized groups are encouraged to apply. This is a prime opportunity for professionals hiring now, hiring today, or hiring this week to advance their career in quality management within a leading regulatory authority.