Receptionist

PrideInn Paradise Beach Resort & Spa is hiring for the Receptionist position in Mombasa. This is a full time role. Qualification level: Certificate; experience: 0 – 4 yrs. PrideInn Paradise Beach Resort & Spa is a premier beachfront resort located along the stunning Shanzu coastline in Mombasa, Kenya. Applications close on 2 November 2026.

Blending modern luxury with authentic coastal charm, the resort offers guests an unforgettable experience of relaxation, adventure, and world-class hospitality.

We are currently hiring for the following position:Receptionist (1 Position)Job SummaryWe are seeking a friendly, professional, and highly organized Receptionist to join our team.

Requirements

• The ideal candidate will be the first point of contact for guests and clients, ensuring a warm welcome while providing efficient front desk services.Key ResponsibilitiesGreet and welcome guests in a courteous and professional mannerHandle check-ins and check-outs efficientlyRespond to guest inquiries, requests, and complaints in a timely mannerMaintain accurate guest records and reservationsProcess payments and issue receiptsCoordinate with housekeeping and other departments to ensure guest satisfactionAdhere to company policies and standard operating proceduresQualifications & RequirementsDiploma or Certificate in Hospitality Management, Front Office Operations, or a related fieldProven experience as a receptionist or in a customer service role (preferably in hospitality)Excellent communication and…

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