Senior Office Administrator

The Warehouse Receipt System Council (WRSC) is seeking a highly skilled and experienced Senior Office Administrator to provide executive administrative support, enhance service delivery, and strengthen office operations across the Council. This role is ideal for candidates seeking administrative jobs in Kenya, senior office administrator roles, public sector administration positions, and WRSC career opportunities. The successful candidate will oversee administrative processes, coordinate communication workflows, and uphold compliance with secretarial and corporate governance standards within the national Warehouse Receipt System framework.

Key Job Information

• Position: Senior Office Administrator
• Job Grade: WRSC 6
• Department: Administration & Secretarial Services
• Location: Nairobi, Kenya
• Employment Type: Full-time
• Experience Level: Senior (minimum 6 years, with at least 3 years at Office Administrator I or equivalent)
• Application Deadline: 15th December 2025, 5:00pm EAT

About Warehouse Receipt System Council (WRSC)

The Warehouse Receipt System Council (WRSC) is a State Corporation established under the Warehouse Receipt System Act No. 8 of 2019. The Council is mandated to regulate, develop, and oversee the national Warehouse Receipt System, which promotes transparency, market efficiency, and secure commodity transactions. WRSC supports farmers, traders, financial institutions, and warehouse operators by ensuring standardized storage, safe commodity handling, and trusted warehouse receipt processes across Kenya.

WRSC is committed to excellence in service delivery, institutional governance, and operational integrity. The Senior Office Administrator will be instrumental in maintaining high standards of coordination, documentation, communication management, and administrative protocol across the Council.

Key Duties and Responsibilities

Overview of Functions

• Managing the day-to-day operations of the office, ensuring smooth workflow, timely communication, and effective internal coordination.
• Taking oral dictation and preparing high-quality correspondence, briefs, minutes, and communication materials.
• Using e-office systems to research, process, file, and retrieve data, documents, and communication records.
• Operating office equipment and ensuring proper maintenance, availability, and safe usage by staff.
• Attending to visitors, stakeholders, and clients, ensuring a professional and efficient customer experience.
• Handling telephone calls, responding to inquiries, and directing communication to appropriate offices.
• Managing customer inquiries and complaints, ensuring timely follow-up and resolution.
• Coordinating schedules for internal and external meetings, appointments, events, and executive engagements.
• Coordinating travel arrangements for staff, including transport planning, accommodations, and itinerary approvals.
• Ensuring security, integrity, and confidentiality of office documents, files, and classified materials.
• Establishing and monitoring office procedures for record-keeping, correspondence tracking, and file movement control.
• Maintaining an up-to-date physical and digital filing system that supports transparency and accountability.
• Preparing responses to routine correspondence and drafting official communication for review and approval.
• Managing office protocol and etiquette, ensuring adherence to organizational communication standards.
• Overseeing administrative support staff and ensuring compliance with WRSC administrative policies.
• Implementing office work standards, administrative guidelines, and workflow improvement initiatives.
• Supporting HR and administrative functions by coordinating interviews, staff meetings, and documentation processes.
• Maintaining inventory of office supplies, coordinating procurement requests, and tracking resource utilization.

Person Specifications

• Served for a cumulative six (6) years, three (3) of which must have been at the grade of Office Administrator I or equivalent in a comparable institution.
• Bachelor’s degree in Secretarial Studies, Business and Office Management, or an equivalent qualification.
• Professional qualification and membership to a relevant professional body in good standing, where applicable.
• Supervisory Management Course from a recognized institution.
• Proficiency in computer applications, including MS Office Suite and office management software.
• Demonstrated administrative competence, communication skills, and professional integrity.

How to Apply

Interested candidates should visit the Council’s website: https://wrsc.go.ke/careers/ to access the full job descriptions and details.

Qualified applicants should submit an application quoting the job reference and position. The application must include:

• Cover letter
• Curriculum vitae with daytime contacts and email
• Current and expected remuneration
• Names and contacts of three (3) referees
• Copies of academic and professional certificates
• Valid licenses and professional memberships
• Copy of National ID or Passport
• Valid clearance certificates as required by Chapter Six (6) of the Constitution

How to Submit

Email Applications: Send to [email protected] with the job reference number and position as the subject.

Hand-delivered or Posted Applications:
In a sealed envelope clearly indicating the job reference and position, addressed to:

The Chairperson
Warehouse Receipt System Council
Ground Floor, Tea House – Naivasha Rd, Off Ngong Rd
P.O. Box 22757–00505
Nairobi

Deadline: All applications must be received on or before 15th December 2025 at 5:00pm (EAT).