Social Media Associate

New Muthokinju Hardware Limited is a leading distributor of Paint, Cement and other adhesives and decorating sundries.

Key Responsibilities

Develop and implement monthly social media content calendars.
Create, publish, and manage engaging content, including graphics, videos, reels, stories.
Manage the company’s social media platforms, including Facebook, Instagram, TikTok, Linkedin, YouTube, and WhatsApp Business.
Respond promptly to customer inquiries, comments, and messages while maintaining a positive brand reputation.
Drive audience growth, customer engagement, and brand visibility through organic and paid campaigns.
Coordinate influencer partnerships and collaborate with content creators and the Brand & Creative team.
Monitor social media trends, competitor activities, and emerging digital marketing opportunities.
Manage WhatsApp Business catalogues, promotions, and customer communications. Monitor campaign performance, prepare reports, and recommend improvements.
Collaborate with Marketing, Sales, and Customer Service teams to support integrated marketing campaigns.
Ensure all digital content aligns with the company’s brand guidelines and communication standards.

Qualifications and Experience