Toll Attendants (10 Positions)

Nairobi Expressway Operations is hiring a Toll Attendant to support efficient traffic management and customer service at toll plazas along the Nairobi Expressway in Nairobi, Kenya. This entry level role offers individuals seeking transport infrastructure careers a chance to contribute to one of East Africa’s most important urban mobility projects while exploring fresh positions and latest jobs in the growing road operations sector.

Key Job Information

Position: Toll Attendant
Location: Nairobi, Kenya
Employment Type: Full-time Shift Role
Experience Level: Entry Level
Vacancies: 10 Positions
Application Deadline: 15th March 2026

About Nairobi Expressway Operations

Nairobi Expressway Operations manages the daily toll and traffic systems for the Nairobi Expressway, one of Kenya’s most significant urban transport infrastructure developments. The expressway has transformed travel across Nairobi by reducing congestion, improving commuting times, and supporting economic growth across the city. As traffic volumes continue to grow, the organization frequently offers job opportunities for individuals interested in transportation services, road management, and customer service careers.

Professionals exploring careers in road infrastructure will find that the organization promotes operational excellence, technology-driven tolling systems, and reliable commuter services. Nairobi Expressway Operations continues expanding its workforce with the latest jobs and fresh positions designed to maintain safe, efficient toll collection and traffic flow. The company values accuracy, integrity, teamwork, and service excellence in all operational roles.

Individuals searching today for transport sector vacancies or customer-facing infrastructure roles will find meaningful opportunities within this organization. Employees gain hands-on experience working with advanced toll systems while supporting thousands of motorists who rely on the expressway every day.

Toll Attendant Job Description

The Toll Attendant plays an essential role in ensuring smooth operations at Nairobi Expressway toll plazas. This position focuses on collecting toll payments, assisting motorists, and maintaining accurate transaction records while ensuring traffic flows efficiently. Individuals searching for Toll Attendant opportunities or entry level transport jobs in Nairobi will find this role ideal for gaining operational experience in a fast-paced infrastructure environment.

Working at a toll plaza requires strong attention to detail, excellent communication skills, and the ability to interact professionally with drivers from diverse backgrounds. This week, Nairobi Expressway Operations continues reviewing applications for qualified candidates interested in Toll Attendant hiring opportunities and transport sector employment.

Key Responsibilities

• Collect toll payments from motorists using cash, debit cards, credit cards, and electronic payment systems.
• Issue receipts and provide accurate change to customers during toll transactions.
• Verify electronic toll passes and assist motorists experiencing payment or account issues.
• Maintain accurate transaction records and reconcile the cash drawer at the end of each shift.
• Provide motorists with directions, travel information, and basic assistance when necessary.
• Report toll equipment malfunctions, incidents, or suspicious activities to supervisors.
• Ensure compliance with operational procedures, safety regulations, and toll collection guidelines.
• Maintain cleanliness and organization within the toll booth work environment.
• Support efficient traffic movement to minimize congestion during peak travel hours.
• Assist supervisors with operational reporting and shift documentation.

Required Qualifications

• Diploma qualification or equivalent academic certification.
• Basic computer and IT literacy for operating toll systems and POS equipment.
• Strong numerical ability and accuracy when handling cash transactions.
• Effective communication and interpersonal customer service skills.
• Ability to work flexible shifts including nights, weekends, and public holidays.
• Capability to stand or sit for extended periods while working outdoors.
• Attention to detail and ability to resolve minor payment discrepancies.

Preferred Qualifications

• Previous experience in customer service, cashiering, or payment handling roles.
• Familiarity with computerized toll collection systems or POS technology.
• Experience working in transport, logistics, or highway service environments.
• Strong problem solving abilities when assisting motorists during payment issues.

Benefits and Compensation

Nairobi Expressway employment offers individuals access to professional work experience in one of Kenya’s most advanced infrastructure operations. Employees gain exposure to modern tolling technology, structured shift operations, and high-volume customer service environments. Individuals exploring careers in infrastructure operations will benefit from practical training and professional development opportunities.

Staff working in these latest jobs enjoy structured work schedules, supportive supervision, and opportunities to grow within transport management operations. As infrastructure development continues across Kenya, professionals working in expressway services gain valuable industry experience that can support future career advancement.

How to Apply for Toll Attendant Job Opportunity at Nairobi Expressway Operations

Interested candidates seeking fresh career opportunities and exploring the latest job vacancies at Nairobi Expressway Operations are encouraged to apply for the Toll Attendant position today. This week, the organization is actively reviewing applications for this exciting job opportunity, and qualified professionals are invited to submit their credentials through the official recruitment portal or the application platform where this vacancy is listed.

Applicants should prepare an updated CV highlighting relevant experience, academic qualifications, and customer service capabilities aligned with the responsibilities outlined for this Toll Attendant vacancy in Nairobi. Candidates should ensure their application clearly demonstrates strong attention to detail, communication ability, and reliability in financial transactions.

Individuals searching for transport sector job opportunities, entry level careers, and infrastructure operations vacancies in Nairobi should take advantage of this opportunity and apply before the 15th March 2026 deadline. Only shortlisted candidates who meet the required qualifications will be contacted for further recruitment stages.