Customer Service Jobs at Jumia Kenya — Hiring Now

Looking for Customer Service roles at Jumia Kenya Kenya? Jumia Kenya is the Kenyan arm of Jumia Group, Africa’s leading e-commerce platform listed on the New York Stock Exchange. Jumia Kenya operates an online marketplace connecting millions of consumers with sellers offering electronics, fashion, home goods, and fast-moving consumer products. The platform also runs JumiaPay, a digital payments service, and Jumia Food, an online food ordering service, making it a major player in Kenya’s digital economy. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. Jumia Kenya regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all Jumia Kenya Customer Service vacancies — just posted. Set up a job alert to be notified the moment Jumia Kenya posts a new Customer Service opening.