3 Customer Service Jobs at Safaricom — Hiring This Week

Updated 13 Mar 2026 · 3 live listings
Telecommunications · Customer Service · apply today

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Customer Service Jobs at Safaricom

Looking for Customer Service roles at Safaricom Kenya? Safaricom PLC is Kenya’s largest and most profitable company, best known for the M-Pesa mobile money platform that transformed financial inclusion across Africa. The company employs thousands of professionals across technology, sales, customer service, finance, and engineering. Safaricom is consistently ranked among Kenya’s best employers and offers competitive packages with strong career development programs across its Nairobi headquarters and regional offices. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. Safaricom regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all Safaricom Customer Service vacancies — added today. Set up a job alert to be notified the moment Safaricom posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

Are all Safaricom job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including Safaricom vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Expired listings are removed automatically so you never apply for a closed position.

How do I apply for a job at Safaricom?

Browse current Safaricom vacancies on this page. Click 'Apply Now' on any listing that matches your profile. Some Safaricom positions use Kompeaa's one-click apply, while others direct you to Safaricom's own recruitment portal. Either way, your Kompeaa profile gives Safaricom HR teams everything they need to assess your application.

How often does Safaricom post new jobs in Kenya?

Hiring frequency at Safaricom varies by department and business cycle. Set up a free Kompeaa job alert for Safaricom to be notified the moment a new position is posted — ensuring you are among the first applicants, which significantly improves shortlisting chances.

What is it like working at Safaricom in Kenya?

Safaricom is among Kenya's most recognised employers. Browse current Safaricom vacancies on this page to see the types of roles, departments, and locations where they are actively recruiting. Job descriptions often give insight into the working environment and culture.

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