API Technical Writer

Equity Bank, one of the largest financial institutions in East Africa, is hiring a skilled API Technical Writer to join its innovative digital and technology division. This opportunity is perfect for professionals with a passion for simplifying complex backend technologies and enhancing the developer experience across financial technology platforms.

Key Job Information

• Position: API Technical Writer
• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Experience Level: Mid-Level (3+ years)
• Salary Range: Competitive, aligned with market rates

About Equity Bank

Equity Bank is a leading regional financial services provider that has transformed the banking landscape in Kenya and beyond through inclusive banking, innovation, and a strong social impact mission. With a presence in Kenya, Uganda, Tanzania, Rwanda, South Sudan, and the Democratic Republic of Congo, Equity has consistently delivered award-winning solutions designed to improve lives and promote financial inclusion.

As part of its ongoing digital transformation journey, Equity Bank has embraced cutting-edge technologies, including APIs and developer tools that empower fintech innovators, partners, and internal teams to build next-generation financial solutions. The bank’s robust API ecosystem is foundational to its ambition to become Africa’s most customer-centric and tech-driven bank.

Joining the Equity Bank technology team means becoming part of a purpose-driven culture that values innovation, transparency, excellence, and customer empowerment. If you’re seeking careers at Equity Bank that combine meaningful impact with technical innovation, this role may be your next step.

Job Description

The API Technical Writer at Equity Bank will be responsible for developing and maintaining high-quality API documentation and technical resources. This role ensures that developers—both internal and external—can seamlessly integrate with the bank’s APIs and digital services.

You will work closely with software engineers, product managers, DevOps, and QA teams to capture accurate technical information and translate it into accessible and helpful documentation. This role directly supports the bank’s developer relations strategy and helps drive API adoption, innovation, and product growth within the financial technology ecosystem.

Key Responsibilities

• Maintain API Documentation: Continuously write, edit, and update documentation for RESTful APIs to reflect the latest changes in functionality and integrations.
• Manage the Developer Portal: Oversee content quality, structure, and user experience on Equity Bank’s API Developer Portal to ensure it’s a one-stop resource hub for fintech partners.
• Draft Release Notes: Prepare detailed release notes for new API versions, feature upgrades, patches, and deprecation notices, ensuring clarity and transparency.
• Engage with the Developer Community: Monitor developer forums and feedback channels to address questions, improve content, and advocate for better developer experience.
• Create Developer Resources: Design guides, tutorials, FAQs, integration walkthroughs, and best practice playbooks that accelerate API onboarding and usage.
• Collaborate Across Departments: Partner with engineering, DevOps, product, and customer support teams to gather requirements, validate content, and ensure technical accuracy.
• Maintain Documentation Standards: Define style guides, templates, and standards to ensure consistency and professionalism in all developer-facing content.
• Visual Content Creation: Build architecture diagrams, integration workflows, and catalog listings to support deep technical understanding.

Required Qualifications

• Minimum 3 years of experience in technical writing, backend/API development, or software engineering.
• Strong experience with documenting RESTful APIs, SDKs, and technical products.
• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field.
• Proficiency in tools like Swagger/OpenAPI, Postman, Redoc, or similar API documentation platforms.
• Ability to read and interpret code written in languages such as Python, JavaScript, or Java.
• Excellent writing, editing, and communication skills tailored for technical and non-technical audiences alike.
• Strong attention to detail and ability to manage multiple projects simultaneously.

Preferred Qualifications

• Experience working in Agile development environments.
• Familiarity with CI/CD pipelines and API lifecycle management tools.
• Background in UX or content design for developer portals.
• Experience with diagramming tools like Lucidchart, Miro, or Draw.io.

Benefits and Compensation

Equity Bank offers a competitive and holistic compensation package designed to support your professional and personal well-being:

• Market-aligned salary with performance-based bonuses
• Medical, dental, and vision insurance for employees and dependents
• Retirement benefits and pension plans
• Generous paid leave and holiday policy
• Hybrid work environment and flexible schedules
• Learning and development programs, including tech certifications
• Employee wellness initiatives and team-building activities
• Opportunities for career advancement within the bank’s tech innovation team

How to Apply

If you’re looking for API Technical Writer jobs in Kenya or want to explore exciting career opportunities at Equity Bank, click the “Apply Now” button below to submit your application. Be sure to include your updated resume and a brief cover letter outlining your technical writing experience and interest in financial technology.