Assistant Manager – Business Projects Portfolio

Kenya Revenue Authority (KRA) is seeking a qualified and experienced Assistant Manager for their Business Projects Portfolio to join their dynamic team in advancing the organization’s strategic modernization initiatives and project governance excellence.

Key Job Information

• Position: Assistant Manager – Business Projects Portfolio
• Vacancy Reference: AM/P/10/25
• Location: Kenya
• Employment Type: Permanent & Pensionable (upon successful completion of six-month probationary period)
• Experience Level: Mid to Senior Level
• Compensation: As per KRA salary structure
• Reports To: Manager, Business Projects Portfolio

About Kenya Revenue Authority

Kenya Revenue Authority stands as Kenya’s premier tax administration agency, playing a pivotal role in the nation’s economic development through efficient revenue collection and taxpayer service delivery. As a forward-thinking government institution, KRA is committed to modernizing its operations through strategic digital transformation initiatives and innovative project implementation approaches that enhance compliance, improve service delivery, and strengthen taxpayer engagement across the country.

The organization is recognized for its dedication to excellence in public service, maintaining the highest standards of professionalism, integrity, and ethical conduct. KRA continuously invests in its people, providing opportunities for professional growth, skill development, and career advancement within a collaborative and supportive work environment. The Authority’s commitment to adopting best practices in project governance and management makes it an ideal workplace for professionals seeking to make meaningful contributions to national development.

Through its strategic modernization agenda, KRA is transforming how it delivers services to taxpayers, implementing cutting-edge enterprise systems, and building robust digital infrastructure. This commitment to innovation and continuous improvement creates exciting opportunities for talented professionals to work on impactful projects that shape the future of revenue administration in Kenya.

Job Description

The Assistant Manager, Business Projects Portfolio position represents a critical leadership role within KRA’s project management structure. This position is strategically designed to oversee and manage business projects that drive organizational transformation, enhance taxpayer services, and support KRA’s mission of efficient revenue collection. The role holder will work at the intersection of strategic planning, project execution, and stakeholder management, ensuring that all initiatives align with KRA’s modernization goals and regulatory compliance requirements.

This position offers the opportunity to lead cross-functional teams, manage complex project portfolios, and contribute to the development of best practices in project governance. The successful candidate will play a key role in advancing KRA’s digital transformation journey, working with enterprise systems, IT infrastructure projects, and business process improvement initiatives that have far-reaching impacts on the organization’s effectiveness and efficiency.

Key Responsibilities

The Assistant Manager, Business Projects Portfolio will undertake a comprehensive range of duties that span strategic alignment, operational excellence, and team leadership:

Strategic Project Alignment and Governance

• Ensure all business projects align with KRA’s strategic goals, modernization initiatives, and long-term organizational vision
• Develop, implement, and continuously improve best practices for project delivery, governance frameworks, and quality standards
• Ensure strict adherence to project governance frameworks, compliance standards, and regulatory requirements throughout project lifecycles
• Monitor and evaluate project performance metrics, identifying opportunities for optimization and continuous improvement

Project Execution and Team Leadership

• Provide strategic leadership in the planning, execution, and delivery of multiple concurrent business projects
• Supervise and mentor project teams, ensuring effective resource allocation, role clarity, and professional development opportunities
• Foster efficient cross-functional collaboration across departments to optimize project execution and break down organizational silos
• Manage comprehensive business project lifecycles from initial planning and scoping through implementation, monitoring, and formal closure

Risk Management and Performance Monitoring

• Monitor and report on project performance indicators, risk assessments, progress milestones, and deliverable quality to senior management and stakeholders
• Implement proactive risk identification and mitigation strategies to ensure project success and minimize potential disruptions
• Monitor project budgets meticulously, ensuring cost-effective resource utilization and optimal return on investment
• Conduct regular project reviews and post-implementation evaluations to capture lessons learned and drive continuous improvement

Vendor and Stakeholder Management

• Ensure robust vendor management practices and effective Service Level Agreement (SLA) monitoring and enforcement
• Coordinate comprehensive change management initiatives and stakeholder training programs to facilitate technology adoption and process improvements
• Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication and expectation alignment
• Facilitate stakeholder engagement throughout project lifecycles to ensure buy-in, address concerns, and maintain project momentum

Required Qualifications

Educational Requirements

• Bachelor’s Degree in Project Management, Information Technology, Computing, Engineering, Commerce, or a closely related field from a recognized institution
• Professional project management certification such as PMP (Project Management Professional), PRINCE2, ITIL, or equivalent relevant project management credentials

Professional Experience

• Minimum of four (4) years of relevant work experience in project management, business analysis, or related fields
• At least one (1) year of experience at a supervisory or team leadership level, demonstrating proven ability to manage teams and deliver results
• Demonstrated experience in managing business projects from conception through implementation and closure

Core Competencies and Skills

• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid) and international best practices
• Experience in IT infrastructure projects, digital transformation initiatives, and enterprise systems implementation
• Strong analytical and problem-solving skills with ability to make data-driven decisions
• Excellent stakeholder management and communication skills across all organizational levels
• Demonstrated professionalism, ethical judgment, and personal integrity in all professional dealings
• Strong organizational skills with ability to manage multiple priorities and meet deadlines
• Resilience and adaptability in dynamic, fast-paced environments

Preferred Qualifications

• Management course lasting not less than four (4) weeks from a recognized institution, focusing on leadership, change management, or organizational development
• Active membership in a relevant professional body such as Project Management Institute (PMI), Kenya Institute of Management (KIM), or similar professional associations
• Experience in government or public sector project management environments
• Advanced certifications in Agile methodologies (CSM, SAFe), business analysis (CBAP), or IT service management (ITIL)
• Demonstrated innovative thinking and ability to introduce creative solutions to complex challenges
• Experience with revenue administration, tax systems, or financial management projects

Benefits and Compensation

Kenya Revenue Authority offers a competitive compensation package aligned with the KRA salary structure, designed to attract and retain top talent. The position comes with permanent and pensionable terms of service upon successful completion of the six-month probationary period, providing long-term career security and retirement benefits.

As a valued member of the KRA team, the successful candidate will enjoy a comprehensive benefits package that includes pension scheme contributions, medical coverage, and other statutory benefits. The role also provides excellent opportunities for professional development, training, and career advancement within one of Kenya’s most respected government institutions. Employees benefit from a supportive work culture that values integrity, teamwork, and excellence while contributing to meaningful work that impacts national development.

How to Apply

Interested candidates who meet the required qualifications should submit their applications through KRA’s online e-recruitment portal. The application process is entirely electronic and free of charge.

Application Instructions

Step 1 – Registration: Visit https://erecruitment.kra.go.ke/login and click the ‘Register’ button. Complete the registration process and confirm your email address through the verification email you’ll receive.

Step 2 – Login: Return to https://erecruitment.kra.go.ke/login and enter your username and password to access your account and reach the ‘Applicant Cockpit’.

Step 3 – Complete Your Profile: Navigate to the ‘Candidate Profile’ tab and click ‘My Profile’ to create and update your comprehensive profile. Follow all instructions and complete the process by clicking “Overview and Release” and checking the completion checkbox.

Step 4 – Submit Application: Click ‘Employment Opportunities’ to view open positions. Under ‘Job Search’, click ‘Start’ to see all vacancies. Select the Assistant Manager – Business Projects Portfolio position (Ref: AM/P/10/25), review the details, and click ‘Apply’. Complete all mandatory fields and submit by clicking ‘Send Application Now’ after accepting the Data Privacy Statement.

Important Notice: Kenya Revenue Authority does not charge any fee at any stage of the recruitment process, including application, shortlisting, interviewing, or offer stages. Any requests for payment should be reported immediately. For technical support or inquiries, contact [email protected]. If you experience delays in receiving email notifications, please refresh your inbox or contact the support team.

Interested candidates should apply using the Apply Now button below to begin their application through the official KRA e-recruitment portal.