Brand Support Specialist

Davis & Shirtliff Group is seeking a Brand Support Specialist for a six-month renewable contract based at its Nairobi Head Office. The role supports the growth, visibility, positioning and market penetration of electrical product brands through technical, commercial, marketing and customer support.

Key Job Information

• Job Title: Brand Support Specialist
• Employer: Davis & Shirtliff Group
• Location: Nairobi Head Office
• Contract Type: Six-month renewable contract
• Reports To: Country Manager
• Application Deadline: 4 October 2026

About Davis & Shirtliff Group

Founded in 1946, Davis & Shirtliff Group is a supplier of water and energy solutions in the region. Headquartered in Kenya, the Group operates through branches and subsidiaries across Uganda, Tanzania, Zambia, Rwanda, South Sudan, Somalia, Zimbabwe, the Democratic Republic of Congo and Burundi, with more than 1,000 trained professionals.

About the Role

The Brand Support Specialist will help strengthen the performance and market presence of electrical product brands by supporting internal teams and engaging distributors, contractors, consultants and end users. The role combines product knowledge, technical support, sales support, customer engagement and brand strategy implementation.

Key Responsibilities

• Support the implementation of brand strategies for company products in line with company objectives.
• Develop and maintain strong knowledge of company products, including specifications, applications, features, benefits and competitive advantages.
• Work closely with the sales team on product presentations, quotations, tenders, customer proposals and product demonstrations.
• Provide first-line technical guidance on product selection, installation, application, compatibility and troubleshooting.
• Respond to customer enquiries concerning product availability, specifications, applications, warranties and technical requirements.
• Support the effective positioning and market penetration of electrical product brands.
• Provide technical, commercial, marketing and customer support to distributors, contractors, consultants, end users and internal teams.
• Travel for customer visits, training sessions, exhibitions and product demonstrations as required.

Qualifications and Experience

• Bachelor’s degree in Electrical/Electronic Engineering, Electrical Technology, Marketing, Business or a related field.
• Minimum of 3–5 years’ experience in FMCG door-to-door sales in a manufacturing sector.
• Commercial awareness and the ability to work closely with sales teams.
• Willingness to travel for customer visits, training, exhibitions and product demonstrations.

Critical Competencies

• Strong analytical, critical thinking and problem-solving skills.
• Excellent organisational, negotiation, interpersonal and presentation skills.
• Strong teamwork and collaboration skills.
• Ability to prioritise work, manage multiple deadlines and perform effectively in a fast-paced environment with minimal supervision.
• Self-driven approach with high levels of professionalism, discipline and integrity.
• Strong attention to detail.

Working Environment

The position offers a challenging and stimulating work environment with growth opportunities for the successful candidate.

How to Apply

Interested candidates who meet the requirements should apply for the Brand Support Specialist position on or before 4 October 2026.