Direct Sales Representatives

KCB Group is hiring Direct Sales Representatives to join their team in Nairobi. This sales role in Nairobi is ideal for proactive professionals seeking new career opportunities with a leading financial services provider. Candidates with a passion for customer engagement and achieving targets will thrive in this position.

Key Job Information

• Position: Direct Sales Representatives
• Location: Nairobi, Kenya
• Employment Type: Contract (12 months)
• Experience Level: Mid-level
• Salary Range: Competitive, commensurate with experience

About KCB Group

KCB Group is a leading financial services provider in Kenya, recognized for its innovative banking solutions and commitment to customer excellence. As a top employer, KCB offers diverse career paths across banking, fintech, and insurance sectors, emphasizing employee growth and development.

The company fosters a collaborative culture where employees are empowered to contribute ideas and drive results. KCB Group careers provide access to training programs, mentorship, and opportunities to work with cutting-edge banking technologies, making it an ideal workplace for ambitious professionals.

Direct Sales Representatives Job Description

The Direct Sales Representatives will be responsible for acquiring new business within designated sales territories. This role sits within the branch network and contributes directly to KCB Group’s revenue growth by engaging prospective clients and promoting financial products.

Sales representatives will act as the first point of contact for customers, ensuring a seamless onboarding experience and guiding clients through the application process. This position offers an excellent opportunity for Nairobi sales jobs seekers looking to advance their careers in banking and financial services.

Key Responsibilities

• Source prospective customer leads through referrals, cross-selling, sales activations, and provided leads.
• Explain product features to customers, ensuring clarity and fair treatment.
• Guide customers in completing applications for selected bank products.
• Review application documents for completeness and accuracy.
• Authenticate customer details by verifying original documents against copies.
• Forward completed applications to the Sales Manager or Retail Support Team within 24 hours.
• Identify opportunities to cross-sell other relevant bank products.
• Ensure secure custody of customer documents.
• Relay customer feedback or complaints to the relevant Sales or Branch Manager.
• Provide regular market insights and sales reports to leadership for product improvement.

Required Qualifications

• Bachelor’s degree from a recognized university.
• Minimum of 2 years’ experience in sales or business development.
• Strong analytical and interpersonal skills.
• Proven ability to meet stringent targets within defined deadlines.
• Excellent verbal and written communication skills.
• Passion for delivering high-quality customer service.
• Familiarity with banking products and financial services is an advantage.

Preferred Qualifications

• Experience in financial services or insurance sales.
• Knowledge of KCB Bancassurance and Multi-Currency Card offerings.
• Ability to work independently and as part of a team.

Benefits and Compensation

• Competitive remuneration package.
• Performance-based incentives and commissions.
• Professional development and training opportunities.
• Exposure to diverse banking products and client segments.
• Inclusive workplace with support for employees with disabilities.

How to Apply for Direct Sales Representatives Jobs at KCB Group

Candidates exploring Direct Sales Representatives job opportunities at KCB Group are encouraged to submit their applications via the official recruitment portal before the closing date. Include a detailed CV highlighting relevant sales experience and qualifications.

Only shortlisted candidates will be contacted. Don’t miss this chance to join KCB Group — one of the leading employers for banking careers in Nairobi. Apply now to advance your career in sales and financial services.