Field Sales Executive

DHL Worldwide Express Kenya Limited is hiring a dynamic and results-driven Field Sales Executive – Upcountry to join its sales team based in Nairobi. This role offers a unique opportunity to build a rewarding sales career with the world’s most international logistics company, connecting customers in upcountry regions with DHL’s trusted global network.

Key Job Information

• Position: Field Sales Executive – Upcountry
• Location: Nairobi, Kenya (with upcountry field coverage)
• Employment Type: Full-time, Permanent
• Experience Level: Mid-Level (2+ years in sales or logistics)
• Company: DHL Worldwide Express Kenya Ltd
• Industry: Logistics & Transportation

About DHL

DHL is the leading global brand in the logistics industry, specializing in international shipping, courier services, and transportation solutions. With operations in over 220 countries and territories, DHL connects people and businesses around the world, fostering trade, innovation, and economic growth.

Renowned for delivering excellence, DHL has pioneered cross-border express shipping for more than 45 years. As a company that values diversity, innovation, and purpose, DHL empowers employees to make a global impact while building exciting careers in logistics and supply chain management.

Job Description

As a Field Sales Executive – Upcountry, you will be responsible for acquiring and growing new customers across Kenya’s upcountry regions. Through face-to-face client interactions, you will provide tailored logistics solutions, strengthen client relationships, and drive sales growth across DHL’s product and service offerings. You will serve as a key point of contact, ensuring customer satisfaction and promoting DHL’s commitment to service excellence.

Key Responsibilities

• Generate new business by conducting personal sales visits and identifying growth opportunities across upcountry regions
• Convert qualified leads into loyal customers by presenting DHL’s value proposition
• Develop and maintain a monthly customer call cycle to manage new and existing accounts
• Act as the primary liaison between customers and internal DHL departments to address service needs or concerns
• Negotiate rates, volume discounts, and value-added services based on company guidelines
• Build lasting partnerships and manage customer retention through consistent follow-ups and excellent service delivery

Required Qualifications

• Bachelor’s degree or diploma in Business, Marketing, Sales, or a related field
• Minimum 2 years of proven sales experience, preferably in logistics, FMCG, or B2B services
• Excellent communication and interpersonal skills
• Valid driving license and willingness to travel frequently within upcountry regions

Preferred Competencies

• Commercial awareness and understanding of sales cycles
• Knowledge of DHL’s global logistics network and service portfolio (desirable but not mandatory)
• Strong business acumen and decision-making ability during negotiations
• Excellent planning and time management skills
• Customer-oriented mindset with a focus on long-term relationship building

Why Join DHL?

• Be part of a global logistics leader known for innovation, integrity, and purpose
• Opportunity to work in a fast-paced, high-impact role with direct influence on company growth
• Comprehensive training and development programs to enhance your career
• Supportive team culture that promotes learning, diversity, and inclusion
• Attractive compensation package with performance-based incentives

How to Apply

If you’re ready to drive your career forward in sales and logistics, and you meet the requirements above, we’d love to hear from you.

Visit the DHL Careers portal or click the “Apply Now” button below to submit your application.

Application Deadline: Applications are accepted on a rolling basis. Early applications are encouraged.

Join DHL – where your career connects with the world.