Customer Manager

DHL
DHL: National Customer Manager Opportunity in Nairobi, Kenya
Customer Manager Job Overview
DHL Worldwide Express Kenya Limited is seeking a strategic National Customer Manager to drive key account growth and customer relationships in Kenya.
Role Context
- – Manage customer portfolio and strategic account development
- – Achieve targeted revenues and profitability
- – Connect businesses across borders
Key Responsibilities
Customer Management
- – Develop and implement customer acquisition strategies
- – Negotiate volume and discount levels
- – Provide daily customer and sales support
- – Liaise with ground operations for service quality
- Strategic Objectives
- – Acquire competitor’s major account customers
- – Implement cross-cultural business approaches
- – Ensure consistent revenue performance
Qualifications and Requirements
Educational Background
- – Bachelor’s Degree
- – 6-8 years industry experience
- – Minimum 2 years supervisory experience
Professional Skills
Core Competencies
- – Advanced customer relationship management
- – Commercial strategy development
- – Cross-border business thinking
- – Team leadership capabilities
Technical Proficiencies
- – Computer proficiency
- – Sales negotiation expertise
- – Strategic account management
- – Performance-driven mindset
Company Values
Global Connection Philosophy
- – World’s most international logistics provider
- – Connecting businesses and people globally
- – Facilitating international commerce
Application Opportunity
Exciting chance to join a dynamic team transforming global logistics and connectivity.
Application Ends:
No expiry date specified
To apply for this job please visit careers.dhl.com.
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