DHL

Customer Manager


DHL

DHL: National Customer Manager Opportunity in Nairobi, Kenya

Customer Manager Job Overview

DHL Worldwide Express Kenya Limited is seeking a strategic National Customer Manager to drive key account growth and customer relationships in Kenya.

Role Context

  • – Manage customer portfolio and strategic account development
  • – Achieve targeted revenues and profitability
  • – Connect businesses across borders

Key Responsibilities

Customer Management

  • – Develop and implement customer acquisition strategies
  • – Negotiate volume and discount levels
  • – Provide daily customer and sales support
  • – Liaise with ground operations for service quality
  • Strategic Objectives
  • – Acquire competitor’s major account customers
  • – Implement cross-cultural business approaches
  • – Ensure consistent revenue performance

Qualifications and Requirements

Educational Background

  • – Bachelor’s Degree
  • – 6-8 years industry experience
  • – Minimum 2 years supervisory experience

Professional Skills

Core Competencies

  • – Advanced customer relationship management
  • – Commercial strategy development
  • – Cross-border business thinking
  • – Team leadership capabilities

Technical Proficiencies

  • – Computer proficiency
  • – Sales negotiation expertise
  • – Strategic account management
  • – Performance-driven mindset

Company Values

Global Connection Philosophy

  • – World’s most international logistics provider
  • – Connecting businesses and people globally
  • – Facilitating international commerce

Application Opportunity

Exciting chance to join a dynamic team transforming global logistics and connectivity.


Application Ends:

No expiry date specified

To apply for this job please visit careers.dhl.com.



PAYE Salary Calculator

Monthly Salary Breakdown

Gross Salary: KES 0
PAYE (After Relief): KES 0
SHIF (2.75%): KES 0
NSSF (6%, Tiered): KES 0
Housing Levy (1.5%): KES 0
Total Deductions: KES 0
Net Salary: KES 0

Annual Salary Breakdown

Gross Annual Salary: KES 0
Annual PAYE (After Relief): KES 0
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