ICT Assistant

The National Environment Management Authority (NEMA) is currently hiring two ICT Assistants through external recruitment. These NEMA careers offer technical professionals the opportunity to support digital infrastructure within Kenya’s leading environmental agency. Successful candidates will join the Information Communication Technology department, playing a vital role in maintaining the technological systems that enable environmental monitoring, regulation, and management across the country. These positions represent entry points to stable government employment with opportunities for growth in the specialized field of environmental technology.

Key Job Information

• Position: ICT Assistant (2 Positions Open)
• Organization: National Environment Management Authority (NEMA)
• Location: NEMA Headquarters/Regional Offices, Kenya
• Employment Type: Full-time Government Position
• Experience Level: Entry-Level / Graduate
• Reports to: ICT Officer / Systems Administrator
• Application Deadline: 05 January, 2026

Technology Role in Environmental Management

These ICT Assistant positions at NEMA provide crucial technical support for the digital systems that underpin environmental protection activities. This vacancy represents an opportunity to apply Information Communication Technology skills to meaningful public service work, ensuring that NEMA’s technological infrastructure remains operational, secure, and effective in supporting environmental compliance, monitoring, and data management functions across Kenya.

About National Environment Management Authority (NEMA)

The National Environment Management Authority (NEMA) serves as Kenya’s principal environmental regulator, overseeing compliance with environmental laws and promoting sustainable development practices. NEMA careers combine public service stability with mission-driven work in environmental conservation. As a government agency, NEMA offers structured employment opportunities with clear progression pathways for technical professionals in various disciplines, including Information Communication Technology.

Working at this environmental agency means contributing to national goals while developing professional skills within a supportive institutional framework. NEMA positions provide exposure to diverse technological applications in environmental science, from geographic information systems for monitoring to database management for regulatory compliance. These ICT Assistant roles offer entry into this unique intersection of technology and environmental stewardship within Kenya’s public service sector.

Job Description for ICT Assistant Position

This ICT Assistant position at the National Environment Management Authority involves providing comprehensive technical support for the organization’s Information Communication Technology systems and equipment. The role encompasses software development, hardware maintenance, user support, and system implementation functions that ensure seamless technological operations for environmental management activities. This vacancy offers hands-on experience with diverse ICT systems while supporting NEMA’s critical mandate of environmental protection and sustainable development in Kenya.

Key Responsibilities

• Software Development Support: Assisting in coding, testing, and implementing computer programs and applications that support environmental data management, monitoring systems, and regulatory processes.
• Technical User Support: Providing responsive user support to NEMA staff across departments, troubleshooting software issues, resolving technical problems, and offering guidance on system usage for environmental management tasks.
• System Maintenance: Maintaining support systems including servers, networks, databases, and specialized environmental monitoring software to ensure continuous availability for critical operations.
• User Training: Developing and conducting training sessions for users on new systems, software applications, and technological tools relevant to environmental management functions.
• Hardware Repair and Maintenance: Repairing and maintaining Information Communication Technology equipment and associated peripherals including computers, printers, scanners, environmental sensors, and field monitoring devices.
• Equipment Management: Receiving, installing, and certifying new Information Communication Technology equipment according to government procurement standards and technical specifications.
• System Configuration: Configuring new information technology equipment including workstations, laptops, mobile devices, and specialized hardware for environmental monitoring applications.
• Documentation: Maintaining accurate records of equipment inventory, software licenses, maintenance activities, and support requests in accordance with NEMA procedures.

Required Qualifications

Candidates applying for these ICT Assistant positions at NEMA must meet these essential academic requirements.

• Technical Diploma: Diploma or Higher Diploma in any of the following disciplines: Computer Science, Electrical/Electronic Engineering, Information Communication Technology, or Business Information Technology from a recognized institution.
• Equivalent Qualification: An equivalent qualification from a recognized institution in a relevant Information Communication Technology field may also be considered.

Preferred Qualifications and Competencies

While this is an entry-level position within NEMA’s external recruitment, additional skills and attributes strengthen applications for these technology roles.

• Technical Certifications: Additional professional certifications in hardware repair, network administration, software development, or specific technology platforms.
• Programming Skills: Basic knowledge of programming languages commonly used in environmental applications, such as Python for data analysis, JavaScript for web applications, or SQL for database management.
• Hardware Expertise: Demonstrated practical skills in computer hardware repair, peripheral maintenance, and equipment troubleshooting.
• Environmental Technology Interest: Awareness of or interest in specialized environmental technologies such as remote sensing, GIS applications, or environmental monitoring systems.
• Customer Service Orientation: Strong interpersonal skills for providing effective technical support to users with varying levels of technological proficiency.

General Qualifications and Attributes

Successful candidates for NEMA employment in these technical support roles should demonstrate the following characteristics.

• Problem-Solving Ability: Analytical approach to diagnosing and resolving technical issues with software, hardware, and network systems.
• Attention to Detail: Careful, meticulous approach to equipment configuration, software installation, and system documentation.
• Learning Agility: Willingness and ability to quickly learn new technologies, systems, and procedures relevant to environmental management applications.
• Team Collaboration: Ability to work effectively within the ICT team and across departments to support diverse technological needs.
• Initiative and Proactivity: Self-motivated approach to identifying potential system improvements, preventative maintenance needs, and user support requirements.

Benefits and Compensation for NEMA Positions

Employment at the National Environment Management Authority includes competitive benefits consistent with public service employment standards in Kenya.

• Structured Compensation: Competitive government-scale salary with regular increments based on NEMA’s established salary structure for technical support staff.
• Comprehensive Benefits Package: Full statutory benefits including National Social Security Fund (NSSF), National Hospital Insurance Fund (NHIF), and pension scheme participation.
• Professional Development: Opportunities for further training and certification in specialized areas of Information Communication Technology relevant to environmental applications.
• Career Progression: Clear pathway for advancement within NEMA’s ICT department, with potential progression to officer and managerial levels.
• Technology Exposure: Hands-on experience with diverse ICT systems in a large government organization, including potential exposure to specialized environmental technologies.
• Work-Life Balance: Structured working hours with appropriate leave benefits according to public service regulations.

Required Attachments for Application

Complete applications for these ICT Assistant jobs at NEMA must include the following documentation.

1. Academic Certificates: Certified copies of Diploma or Higher Diploma certificate and transcripts in Computer Science, Electrical/Electronic Engineering, Information Communication Technology, Business Information Technology, or equivalent qualification.
2. Cover Letter: Detailed letter expressing interest in NEMA employment and explaining qualifications for the ICT Assistant position, including relevant technical skills and career aspirations.
3. Curriculum Vitae: Comprehensive CV highlighting educational background, technical competencies, software proficiencies, and any practical experience with Information Communication Technology equipment.
4. Identification Card: Clear copy of Kenyan National Identity Card, passport, or other government-issued identification document.

How to Apply for ICT Assistant Jobs at NEMA

Interested candidates seeking these technical employment opportunities at NEMA should prepare complete application packages with all required attachments listed above. Applications must be submitted through the official NEMA recruitment channel specified in the advertisement before the deadline of 05 January, 2026. Applications should be clearly marked “Application for ICT Assistant Position – NEMA External Recruitment.” Only shortlisted candidates will be contacted for further assessment, which may include practical technical evaluations and interviews. Interested candidates should apply using the Apply Now button below.

These ICT Assistant positions at the National Environment Management Authority represent excellent entry points to NEMA careers for technology professionals. The vacancy offers the unique opportunity to develop Information Communication Technology skills within the context of environmental protection and sustainable development. Diploma and Higher Diploma holders with qualifications in relevant technical disciplines are encouraged to apply for these roles within Kenya’s premier environmental agency before the application deadline.