Loan Recovery Officer

Ignite Energy Access is hiring for the Loan Recovery Officer position in Nairobi. This is a full time, mid level role. Ignite Energy Access is Africa’s leading distributed renewable energy provider, delivering state-of-the-art solutions that enable reliable, affordable, and sustainable energy access to millions across the continent.Job Purpose Applications close on 7 November 2026.

This includes among others, Portfolio management and Loan Workouts.

Responsibilities

Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.

Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.

Key responsibilities

• The Loan Recovery Officer is responsible for the receivables risk management (RRM).
• Ensure proper documentation of open loan cases.
• Ensure customers are paying on time in assigned loan portfolio…

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