Office Administrator II

Social Health Authority (SHA) invites applications for the position of Office Administrator II, a pivotal entry-level administrative role ideal for professionals passionate about office management, corporate communication, and organizational efficiency. This permanent and pensionable position provides an opportunity to build a rewarding career in Kenya’s public sector within a dynamic administrative environment.

Key Job Information

• Position: Office Administrator II
• Location: Kenya
• Employment Type: Permanent and Pensionable
• Experience Level: Entry-Level / Training Grade
• Position Level: SHA 8
• Number of Positions: 54
• Application Deadline: November 18, 2025, 6:00 p.m.

About SHA

SHA is a reputable public organization in Kenya dedicated to upholding service excellence, accountability, and innovation across all operational departments. As a key employer in Kenya’s public administration sector, SHA offers career opportunities in administration, finance, and public management, empowering professionals to make meaningful contributions to the country’s development goals.

Through its strong institutional framework and technology-driven systems, SHA promotes transparent governance, ethical leadership, and efficient service delivery. Employees enjoy a culture that encourages continuous learning, teamwork, and professional growth, making SHA one of the most sought-after government institutions to work for in Kenya.

Job Description

The Office Administrator II will provide comprehensive administrative and secretarial support to ensure smooth daily operations within the department. As part of the administrative support team, the officer will work closely with senior managers to manage correspondence, coordinate departmental communication, and oversee effective office procedures. This position is crucial for maintaining the integrity of the Authority’s internal communication and record-keeping systems.

Ideal candidates for this office administration job in Kenya should be detail-oriented, technologically proficient, and able to multitask efficiently in a fast-paced environment. The role offers exposure to senior leadership and an opportunity to advance within SHA’s structured administrative career path.

Key Responsibilities

• Taking oral dictation and transcribing correspondence, reports, and confidential documents with accuracy and timeliness.
• Using e-office systems and digital platforms to research, draft, and process official data and communication.
• Operating office equipment such as printers, copiers, and scanners to facilitate efficient workflow.
• Attending to visitors and clients, ensuring excellent customer service and adherence to SHA’s office protocol.
• Managing telephone calls, emails, and inquiries while maintaining professionalism and confidentiality.
• Coordinating travel arrangements, accommodation, and logistics for departmental officials.
• Maintaining security of office records, documents, and classified materials in compliance with data protection policies.
• Updating and organizing filing systems (both physical and electronic) to ensure quick retrieval of documents.
• Drafting responses to routine correspondence and preparing memos, minutes, and departmental reports.
• Supporting the implementation of the department’s charter, business process re-engineering (BPR), and continuity plans.
• Promoting a corporate culture that aligns with SHA’s values of ethical practices, accountability, and transparency.

Required Qualifications

• A Bachelor’s degree in Secretarial Studies, Business and Office Management, or an equivalent qualification from a recognized institution; OR
• A Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution.
• Proficiency in computer applications, including MS Word, Excel, Outlook, and digital office management systems.
• Excellent communication, organizational, and interpersonal skills.
• Strong attention to detail and discretion when handling sensitive information.

Preferred Skills and Attributes

• Knowledge of modern office management software and government documentation systems.
• Ability to multitask and work effectively under minimal supervision.
• Familiarity with records management and document tracking procedures in a public service context.
• Demonstrated professionalism, integrity, and respect for confidentiality.

Benefits and Compensation

The Office Administrator II position offers a competitive public sector salary package aligned with government pay scales. Benefits include comprehensive medical coverage, pension contribution, annual leave, and opportunities for professional development. Employees have access to mentorship programs, on-the-job training, and workshops that strengthen administrative, secretarial, and leadership skills.

Working at SHA provides not only job security but also long-term career growth opportunities within Kenya’s vibrant public administration sector. The Authority’s inclusive environment supports work-life balance and fosters employee wellness and performance excellence.

Career Growth Opportunities

Successful candidates will enter SHA’s structured career progression path for administrators. With consistent performance and further training, officers may advance to Office Administrator I, Principal Office Administrator, and eventually senior management levels. SHA encourages employees to pursue further studies and professional certifications in administration and management to enhance career prospects.

How to Apply

Interested candidates should apply through the official SHA recruitment portal before November 18, 2025, at 6:00 p.m.. All applications must include the required documents and accurate personal details. Interested candidates should apply using the Apply Now button below.

Diversity and Inclusion

SHA is an equal opportunity employer committed to diversity, equity, and inclusion. The Authority welcomes applications from qualified individuals regardless of gender, disability status, or background. All recruitment decisions are based on merit, competence, and alignment with organizational values.