Pre-Sales Engineer

JTL Kenya are hiring an experienced Pre-Sales Engineer to support the technical evaluation and bid process, customer solutions design, and work directly with customers, sales, technical teams, service delivery, and product development teams. The Pre-Sales Engineer will help ensure the successful incubation, adoption, and enablement of solutions for their customers.

Pre-Sales Engineer Job Responsibilities:

• – Design and implement customers’ Communication and Networking Solutions
• – Comprehend business strategies and requirements, and develop necessary designs and plans to ensure projects and solutions satisfy those needs
• – Act as a contributing member of the project team from inception to completion
• – Actively listen to client problems and needs to implement well-aligned solution plans
• – Evaluate, make decisions, and provide advice on suitable technologies for various projects
• – Consistently monitor the scope of network projects
• – Collaborate with project managers and other staff members to develop budgets and timelines for solutions
• – Assess and evaluate risks and benefits of the proposed solutions as required
• – Document clients’ current ICT framework/architecture and organizational data flow
• – Understand and communicate customer-specific value of their products and solutions, and their integration with the customers’ ICT ecosystem
• – Sync regularly with the Commercial team to review strategies and future sales opportunities
• – Design solutions for customers on a day-to-day basis, fitting in the Order to Billing process already defined in the system
• – Contribute as a member to the Product Development team to develop solutions that meet and exceed the ICT communications needs of customers

Qualifications for Pre-Sales Engineer Job:

• – Bachelor’s Degree or above in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent with professional qualifications (CCNA, CCNP)
• – 5+ years of pre-sales experience in a Solutions Architect, Technical Account Manager, Customer Success Engineer, or equivalent position, ideally in B2B in the Telecommunications Industry
• – Enterprise customer-facing experience required, including demonstrated leadership with multiple roles
• – Exceptional verbal and written communication skills, and comfort with leading independent presentations, training, and debugging sessions with CTOs and business users
• – Past experience working hand-in-hand with Sales, Sales Engineering, Customer Success, and Partner Integration teams