Sales Account Manager Job Nairobi Central Hardware (80-100K)

At Nairobi Central Hardware Ltd. our mission is to provide the broadest selection of high-quality tools & accessories across Kenya & East Africa. Our product range supports the construction, manufacturing, plumbing, home renovation, & farming industries. We are passionate about delivering practical solutions & reliable service.

JOB SUMMARY:

We are seeking a motivated & enthusiastic Sales staff to join our dynamic sales team. The successful candidate will play a crucial role in driving sales by engaging with potential & existing customers over the phone. You will

be responsible for effectively communicating our product offerings, addressing customer inquiries, & managing relationships to close sales & ensure customer satisfaction. The ideal candidate will possess strong communication skills, a passion for sales, & the ability to resolve customer concerns professionally.

KEY RESPONSIBILITIES:

Sales Generation & Business Development
Contact existing and prospective customers daily to generate sales opportunities.
Convert customer inquiries into confirmed sales orders.
Identify new sales opportunities within existing customer accounts.
Reactivate dormant customers through regular follow-up.
Build and maintain long-term customer relationships.
Achieve assigned monthly sales targets.
Increase customer purchase frequency and average order value.
Conduct follow-up calls after quotations to maximize conversion.