Kenya Revenue Authority (KRA) is Hiring: Supervisor – IT Assets Management

Kenya Revenue Authority (KRA), a leading government agency in revenue collection and tax administration, is hiring a Supervisor – IT Assets Management. This permanent and pensionable position offers a great career path for professionals seeking a dynamic role in managing IT infrastructure and ensuring optimal performance of organizational assets.

About Kenya Revenue Authority (KRA) Careers and Job Opportunities

KRA is known for offering rewarding careers and jobs in various fields including IT, finance, auditing, and customer service. The organization continually invests in innovation and technology to support its mission of revenue collection and compliance enforcement. Job seekers looking for stable government jobs or careers in IT asset management will find this opening a great chance to join a reputable institution.

Position Overview: Supervisor – IT Assets Management

The Supervisor – IT Assets Management will report directly to the Assistant Manager, Asset Management. The role is critical in ensuring that all desktop equipment, accessories, and IT assets are well-configured, maintained, and tracked using KRA’s asset management systems.

Key Job Responsibilities

• Resolve assigned IT work orders efficiently within the stipulated timelines to support uninterrupted organizational operations.
• Configure and deploy end-user equipment including desktops, laptops, and peripherals.
• Perform regular software and hardware upgrades to ensure all IT equipment meets performance standards.
• Troubleshoot and repair network issues, resolving incidents promptly to minimize downtime.
• Identify and record obsolete equipment on assigned floors and recommend appropriate disposal or replacement strategies.
• Coordinate the movement of IT assets during office relocations or restructuring.
• Conduct preventive maintenance on end-user equipment to prolong asset life and prevent faults.
• Collect and maintain accurate data for the Asset Register to ensure compliance with inventory management policies.

Requirements for the Supervisor – IT Assets Management Role

Qualified candidates for this KRA job opportunity must meet the following criteria:

Educational Qualifications

• A Bachelor’s degree in Computer Science, Information Technology, or a related field from a recognized institution.
• Membership in a relevant professional body is mandatory.

Professional Certifications

• Valid certification in any of the following: CompTIA A+, CompTIA Network+ (N+), or Microsoft Certified Systems Engineer (MCSE).

Work Experience

• A minimum of 3 years of work experience in a similar IT assets management or technical support role.

Technical Proficiency

The ideal candidate should demonstrate strong skills in the following areas:

• Microsoft Windows, MacOS, and various application software troubleshooting and maintenance.
• Help Desk support, ticketing systems, and VPN client administration.
• Computer hardware and software maintenance including upgrades and repairs.
• Implementation and administration of Virtual Desktop Infrastructure (VDI).
• Local Area Network (LAN) troubleshooting and user support.
• Inventory management, asset tracking, and detailed asset reporting and analytics.
• Asset lifecycle management, ensuring timely upgrades and replacements of IT equipment.

Why Choose a Career at KRA?

KRA offers an enriching work environment with opportunities for personal growth and professional development. Employees enjoy competitive remuneration as per the KRA salary structure, pension benefits, and the opportunity to contribute to the national revenue system. If you are passionate about IT asset management and want to grow your career in a reputable government agency, this is an excellent job opportunity to consider.

How to Apply for KRA Jobs Online

Interested applicants are encouraged to apply online via the official KRA e-recruitment portal. Follow these simple steps to complete your application:

Step 1: Registration

Visit https://erecruitment.kra.go.ke/login and click on the ‘Register’ button. Complete the registration form and confirm your email address through the link sent to your inbox.

Step 2: Login

After registration, log in to your account on the same portal using your username and password.

Step 3: Candidate Profile

Complete or update your profile under the ‘Candidate Profile’ tab to enable your application submission.

Step 4: Job Search and Application

Navigate to ‘Employment Opportunities’ and click ‘Start’ under the ‘Job Search’ section. Select the Supervisor – IT Assets Management job posting and click ‘Apply’. Follow the prompts to submit your application. Ensure all mandatory fields are filled.

Step 5: Submit Application

Review your application, accept the data privacy statement, and click ‘Send Application Now’ to complete the process.

Important Notes for Applicants

• KRA does not charge any fees at any recruitment stage.
• If you face any technical difficulties, contact isupporthr@kra.go.ke for assistance.
• Refresh your email inbox if you do not receive registration confirmation promptly.

Conclusion: Your Next Career Move in IT Asset Management at KRA

This vacancy offers a compelling career opportunity for IT professionals looking to advance their careers in IT assets management, network support, and technical troubleshooting within a government setting. Explore this job opportunity in Kenya and become part of an organization dedicated to excellence and innovation in tax administration.

For more exciting job openings and career advice, keep following KRA careers updates and explore various job opportunities in the public sector.