Customer Service Jobs at Branch International — Current Vacancies

Updated 3 Jul 2026
FinTech · Customer Service · urgent openings

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Customer Service Jobs at Branch International

Looking for Customer Service roles at Branch International Kenya? Branch International operates a mobile lending and digital financial services app from its Nairobi office, serving customers across Kenya and other emerging markets. The company recruits software and mobile engineers, credit risk and data analysts, customer support staff, and growth marketing professionals. Branch careers appeal to fintech professionals interested in mobile-first lending products and data-driven decision-making. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. Branch International regularly recruits Customer Service professionals across its Kenya operations. Salary range for Customer Service professionals in Kenya: KES 25,000 – 90,000/month, depending on experience, qualifications, and employer size. Kompeaa tracks all Branch International Customer Service vacancies — fresh listings. Set up a job alert to be notified the moment Branch International posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

How competitive is it to get a job at Branch International Kenya?

Branch International is among the most sought-after employers in Kenya, receiving hundreds to thousands of applications for each opening. Standing out requires a tailored CV that directly addresses the job description, relevant qualifications or certifications, and applying as soon as a vacancy is posted. Set up a Kompeaa job alert for Branch International so you are notified immediately when new roles go live.

What departments does Branch International usually recruit for in Kenya?

Branch International recruits across multiple departments depending on current business needs and growth priorities. Browse the current Branch International vacancies listed on this page to see which departments are actively hiring. Use the category filter to narrow results by function — finance, IT, sales, operations, and human resources are among the most common recruitment areas.

How do I apply for a job at Branch International Kenya?

Browse current Branch International vacancies listed on this page. Click 'Apply Now' on any role that matches your experience and qualifications. Some Branch International positions use Kompeaa's one-click apply, which submits your saved profile and CV directly. Others redirect to Branch International's own recruitment portal. Either way, having a complete Kompeaa profile ready significantly speeds up your application.

Does Branch International offer graduate trainee or internship programs in Kenya?

Many of Kenya's major employers including Branch International run structured graduate trainee and internship programs that provide hands-on experience and a direct pathway to permanent employment. These programs are advertised on Kompeaa when open. Set up a free job alert for Branch International to be notified immediately when a graduate or internship program is announced — competition for these roles is high and early applications have a significant advantage.

Are all Branch International job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including Branch International vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Listings that expire or are filled are removed automatically, so you never waste time applying for a closed position. If you ever encounter a suspicious listing, report it directly from the job page.

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