Customer Service Jobs at iPay Africa — Hiring Now

Updated 10 Apr 2026
Technology · Customer Service · hiring now

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Customer Service Jobs at iPay Africa

Looking for Customer Service roles at iPay Africa Kenya? iPay Africa is a Kenyan fintech company providing digital payment solutions for businesses including mobile payments, card processing, and payment gateway services. iPay enables merchants to accept payments from M-Pesa, Airtel Money, Visa, Mastercard, and other payment methods through a unified platform. The company serves e-commerce businesses, retail merchants, and enterprises seeking flexible and reliable payment acceptance across East Africa. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. iPay Africa regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all iPay Africa Customer Service vacancies — latest vacancies. Set up a job alert to be notified the moment iPay Africa posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

Are all iPay Africa job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including iPay Africa vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Expired listings are removed automatically so you never apply for a closed position.

How often does iPay Africa post new jobs in Kenya?

Hiring frequency at iPay Africa varies by department and business cycle. Set up a free Kompeaa job alert for iPay Africa to be notified the moment a new position is posted — ensuring you are among the first applicants, which significantly improves shortlisting chances.

How do I apply for a job at iPay Africa?

Browse current iPay Africa vacancies on this page. Click 'Apply Now' on any listing that matches your profile. Some iPay Africa positions use Kompeaa's one-click apply, while others direct you to iPay Africa's own recruitment portal. Either way, your Kompeaa profile gives iPay Africa HR teams everything they need to assess your application.

Does iPay Africa have a graduate trainee or internship program?

Many large Kenyan employers including iPay Africa run structured graduate trainee and internship programs. These are advertised on Kompeaa when open. Set up a job alert for iPay Africa to be notified the moment a graduate or internship program is announced.

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