6 Customer Service Jobs at M-KOPA — Hiring Now

Updated 13 Mar 2026 · 6 live listings
Technology · Customer Service · apply immediately

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Customer Service Jobs at M-KOPA

Looking for Customer Service roles at M-KOPA Kenya? M-KOPA is a leading African fintech company providing pay-as-you-go financing for smartphones, solar energy systems, and productive assets to underserved consumers across Kenya, Uganda, Nigeria, and Ghana. Headquartered in Nairobi, M-KOPA recruits software engineers, data scientists, product managers, field sales agents, credit analysts, and operations specialists. M-KOPA offers careers in a mission-driven tech company that has transformed financial access for over 4 million customers across Africa. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. M-KOPA regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all M-KOPA Customer Service vacancies — added today. Set up a job alert to be notified the moment M-KOPA posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

Does M-KOPA have a graduate trainee or internship program?

Many large Kenyan employers including M-KOPA run structured graduate trainee and internship programs. These are advertised on Kompeaa when open. Set up a job alert for M-KOPA to be notified the moment a graduate or internship program is announced.

What is it like working at M-KOPA in Kenya?

M-KOPA is among Kenya's most recognised employers. Browse current M-KOPA vacancies on this page to see the types of roles, departments, and locations where they are actively recruiting. Job descriptions often give insight into the working environment and culture.

Are all M-KOPA job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including M-KOPA vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Expired listings are removed automatically so you never apply for a closed position.

How do I apply for a job at M-KOPA?

Browse current M-KOPA vacancies on this page. Click 'Apply Now' on any listing that matches your profile. Some M-KOPA positions use Kompeaa's one-click apply, while others direct you to M-KOPA's own recruitment portal. Either way, your Kompeaa profile gives M-KOPA HR teams everything they need to assess your application.

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