Customer Service Jobs at NCBA Bank — Hiring Now

Updated 13 Mar 2026
Banking · Customer Service · hiring this week

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Customer Service Jobs at NCBA Bank

Looking for Customer Service roles at NCBA Bank Kenya? NCBA Bank was formed from the merger of NIC Bank and Commercial Bank of Africa, creating one of Kenya’s top five banks by assets. NCBA recruits across retail banking, corporate banking, digital banking, IT, and operations. The bank is known for its innovative Loop digital banking platform which has created significant technology and product management employment opportunities. Customer service professionals are in demand across Kenya’s growing BPO sector, financial institutions, telecoms, and e-commerce companies. Call centre agents, customer experience managers, and relationship officers are consistently recruited. Nairobi’s BPO industry serving international clients values English-speaking agents with strong communication and problem-solving skills. NCBA Bank regularly recruits Customer Service professionals across its Kenya operations. Salaries for Customer Service professionals in Kenya range from KES 25,000 – 90,000/month, depending on experience, qualifications, and employer type. Kompeaa tracks all NCBA Bank Customer Service vacancies — new this week. Set up a job alert to be notified the moment NCBA Bank posts a new Customer Service opening.

In-Demand Skills

Key skills: Communication, CRM Software, Call Centre Operations, Zendesk, Problem Solving, Languages

Salary Range

KES 25,000 – 90,000/month

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Frequently Asked Questions

How do I apply for a job at NCBA Bank?

Browse current NCBA Bank vacancies on this page. Click 'Apply Now' on any listing that matches your profile. Some NCBA Bank positions use Kompeaa's one-click apply, while others direct you to NCBA Bank's own recruitment portal. Either way, your Kompeaa profile gives NCBA Bank HR teams everything they need to assess your application.

Does NCBA Bank have a graduate trainee or internship program?

Many large Kenyan employers including NCBA Bank run structured graduate trainee and internship programs. These are advertised on Kompeaa when open. Set up a job alert for NCBA Bank to be notified the moment a graduate or internship program is announced.

What is it like working at NCBA Bank in Kenya?

NCBA Bank is among Kenya's most recognised employers. Browse current NCBA Bank vacancies on this page to see the types of roles, departments, and locations where they are actively recruiting. Job descriptions often give insight into the working environment and culture.

Are all NCBA Bank job listings on Kompeaa verified?

Yes. Every listing on Kompeaa — including NCBA Bank vacancies — is verified before going live. We confirm the employer is legitimate and the position is genuinely open. Expired listings are removed automatically so you never apply for a closed position.

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