Social Health Authority (SHA) Careers in Kenya (2026)

With the transition from NHIF to the Social Health Authority (SHA), Kenya has entered a new era of healthcare financing. SHA is expanding its workforce to manage the Social Health Insurance Fund (SHIF) across all 47 counties. This is an ideal time to explore SHA careers as the authority scales operations and improves healthcare access nationwide.

Jobseekers searching for SHA jobs in Kenya will find opportunities across administration, ICT, customer service, claims management, and auditing. These roles are available for recent graduates, entry-level professionals, and experienced specialists.

SHA Salary Estimates (2026)

Salaries at SHA vary depending on the role’s responsibility, experience level, and location. The table below shows indicative monthly salaries in KSh for common positions:

Salary ranges reflect typical industry standards for public healthcare administration and IT roles. Senior positions may also receive performance bonuses, allowances, or benefits related to housing, transport, and professional development.

Most In-Demand SHA Roles

• Claims Officers – Verify and process medical claims submitted by hospitals.

• Customer Experience Agents – Handle public inquiries and support SHA beneficiaries.

• ICT & System Developers – Maintain and develop the technical infrastructure behind the SHA registration portal.

• Internal Auditors – Ensure transparency and accountability within the Social Health Insurance Fund.

• Data Analysts & M&E Officers – Track enrollment, fund utilization, and support reporting.

• HR & Administration Officers – Manage staffing, recruitment, and operational support across SHA offices.

These roles are critical for the authority’s short-term operations and long-term strategic goals.

How to Apply for SHA Jobs

Applying for SHA careers is primarily done through the official SHA Recruitment Portal:

1. Sign up and create a profile: All candidates must register on the SHA portal to access job listings.

2. Complete your profile: Include academic certificates, professional experience, and relevant qualifications.

3. Submit applications: Apply to positions that match your expertise and skill set.

4. Former NHIF staff: Use official transition links provided by the board when applying for SHA positions.

Following the official portal ensures your application is verified and considered for the right roles.

Avoiding Scams

Jobseekers should exercise caution, as fraudulent SHA job ads are sometimes posted on social media. Key points to remember:

• SHA does not charge any fees for job applications, training, or staff badges.

• Only apply through the official SHA portal.

• Be wary of ads promising employment in exchange for money or personal financial details.

Staying vigilant ensures your SHA application process is safe and legitimate.

Social Health Authority (SHA) Careers – Frequently Asked Questions FAQ

• Is SHA different from NHIF?
  Yes. SHA was established under the Social Health Insurance Act, 2023, with a broader mandate to manage the Social Health Insurance Fund.

• Does SHA offer entry-level roles?
  Yes, particularly in data entry, customer service, and claims processing during the current nationwide transition.

• Where is the SHA head office?
  SHA is headquartered at the NHIF Building, Ragati Road, Nairobi.

• Can I apply for SHA jobs from other counties?
  Yes. SHA roles are available across all 47 counties, depending on operational needs.

• How can I be sure a SHA job is legitimate?
  Only vacancies listed on the official SHA Recruitment Portal are valid. Avoid social media or third-party recruitment ads.