Communications and Public Affairs Manager

Kenya Railways Corporation is hiring a Communications and Public Affairs Manager to join its leadership team at the Head Quarters in Nairobi, Kenya. This Communications and Public Affairs Manager jobs in Nairobi opportunity is ideal for experienced corporate communications professionals seeking Kenya Railways careers and the latest Communications and Public Affairs Manager vacancies in Kenya’s transport sector.

Key Job Information

• Position: Communications and Public Affairs Manager
• Location: Nairobi, Kenya
• Employment Type: Full-time
• Experience Level: Senior Management
• Grade: RG3
• Reporting To: Managing Director
• Application Deadline: Not Specified

About Kenya Railways Corporation

Kenya Railways Corporation is a leading state corporation responsible for developing, operating, and maintaining Kenya’s railway transport infrastructure while supporting national economic growth through reliable mobility solutions.

The organization promotes innovation, accountability, customer satisfaction, and operational excellence. Professionals exploring jobs at Kenya Railways and Kenya Railways vacancies 2026 can expect opportunities to contribute to transformative transport projects with nationwide impact.

Communications and Public Affairs Manager Job Description – Communications Manager vacancy in Nairobi

The successful candidate will provide strategic leadership in corporate communications, media relations, public affairs, branding, customer experience, and stakeholder engagement. This role ensures the Corporation maintains a trusted public image while supporting organizational objectives through effective communication strategies.

The position also oversees crisis communication, corporate social responsibility initiatives, customer service programs, and internal communications while collaborating with senior leadership to strengthen organizational reputation. It is an excellent opportunity for professionals seeking public relations jobs in Kenya.

Key Responsibilities

• Lead the development, implementation, and review of corporate communications policies and strategies.
• Oversee media relations, publicity campaigns, and information dissemination across multiple communication channels.
• Develop and execute corporate branding initiatives that strengthen organizational reputation.
• Manage customer experience programs and monitor implementation of the Service Delivery Charter.
• Coordinate stakeholder engagement activities, surveys, and customer satisfaction improvement initiatives.
• Direct corporate events, exhibitions, and public relations activities that enhance visibility.
• Develop and implement crisis communication and reputation management strategies.
• Provide strategic leadership through coaching, mentoring, performance management, and staff development.
• Prepare divisional reports, budgets, procurement plans, and resource mobilization initiatives.
• Promote corporate governance, quality management systems, risk management, and ethical practices.

Required Qualifications – Communications careers in Kenya

• Master’s degree in Communication, International Relations, or a related discipline from a recognized institution.
• Bachelor’s degree in Communication, Public Relations, Journalism, Media Studies, or a related field.
• Minimum ten years of relevant experience, including at least five years in senior management.
• Membership with PRSK, ICX, CIPR, or another recognized professional body.
• Strong expertise in strategic communication, media relations, branding, stakeholder engagement, and policy development.
• Excellent leadership, writing, editing, analytical, negotiation, and organizational skills.
• Professionals searching for communications degree jobs in Kenya with executive leadership experience are encouraged to apply.

Preferred Qualifications

• Leadership course lasting at least four weeks from a recognized institution.
• Experience managing digital communication platforms and customer engagement strategies.
• Knowledge of public sector governance, enterprise risk management, and quality management systems.
• Experience implementing corporate social responsibility and sustainability initiatives.

Benefits and Compensation

• Opportunity to lead communications for one of Kenya’s largest public transport organizations.
• Exposure to strategic leadership and executive decision-making.
• Professional growth through large-scale stakeholder engagement and national projects.
• Collaborative work environment focused on innovation and service excellence.
• Excellent opportunity for professionals seeking senior communications jobs in Kenya.

How to Apply for Communications and Public Affairs Manager Jobs at Kenya Railways Corporation

Candidates interested in apply for Communications and Public Affairs Manager job Nairobi should submit an updated application through the official Kenya Railways recruitment portal before the advertised closing date. Ensure the CV highlights relevant leadership, communications, branding, and stakeholder management experience.

Applicants seeking work at Kenya Railways or exploring transport sector careers in Kenya should submit complete application documents as instructed. Only shortlisted candidates will be contacted for the next stage of the recruitment process.