Dispatch & Operations Assistant Job Arca Stra Ventures

Dispatch and Operations Assistant | Nairobi
Role Description
Are you an organised operations professional who can keep orders moving, maintain accurate inventory records, and ensure dispatch runs smoothly?
Arca Stra is recruiting a detail-oriented Dispatch and Operations Assistant for a healthcare client.
Key Responsibilities
● Process customer orders and coordinate dispatch activities to ensure timely and accurate deliveries.
● Prepare invoices, ETR documentation, handle customers general queries and other relevant operational duties.
● Maintain accurate order, sales, inventory and costing records
● Monitor stock levels, conduct stock reconciliations and help maintain inventory accuracy.
● Prepare and organise tender documentation, ensuring submissions are accurate and complete.
● Coordinate with internal teams and customers to resolve order, delivery and stock-related and sales related issues
● Provide administrative and sales support including telesales, market research, follow up on leads and document preparation and presentations during sales
● Execute general administrative duties including filing, sample labelling, maintaining the company literature library and support effective communication across departments.
What You Bring