Guest Service Agent

At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances.
Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience.

Since 2008, MGallery has been dedicated to building a diverse collection of boutique hotels, each with a soul of its own.Job Description

We are looking for a warm, polished and guest-focused Guest Service Agent to join our Front Office team.
The Guest Service Agent is responsible for creating a seamless, personalised and memorable guest experience from arrival to departure, while supporting the smooth operation of the Front Office and ensuring the hotel’s luxury service and brand standards are consistently maintained.

Key Responsibilities