Housekeeping Host

Hyatt Place & Hyatt House Nairobi Westlands is Hiring a Housekeeping Host

Hyatt Place & Hyatt House Nairobi Westlands is hiring a Housekeeping Host to join their dynamic team in Nairobi, Kenya. If you are looking for exciting job opportunities in Nairobi within a reputable international hotel brand, this is your chance to advance your career in the hospitality industry.

About Hyatt Place & Hyatt House Nairobi Westlands

Hyatt Place & Hyatt House Nairobi Westlands, part of the globally renowned Hyatt Hotels Corporation, offers sophisticated accommodations for both business and leisure travelers. Located in the heart of Nairobi’s vibrant Westlands district, this modern hotel blends comfort with contemporary style, providing exceptional service that reflects the trusted Hyatt brand. Known for its commitment to employee growth, inclusive culture, and global standards of excellence, the hotel is an ideal workplace for professionals pursuing long-term careers in hospitality.

Why Work at Hyatt Place & Hyatt House Nairobi Westlands?

• Join a prestigious brand with a global presence
• Opportunities for career advancement and professional development
• Work in a supportive, collaborative, and dynamic environment
• Competitive compensation and benefits
• Be part of a team dedicated to exceptional guest service

About the Position: Housekeeping Host

The Housekeeping Host is a key member of the hotel’s operational team, responsible for maintaining high cleanliness standards in guest rooms and public areas. This role requires attention to detail, efficiency, and a commitment to creating a welcoming environment for guests. If you are seeking Hyatt House jobs in Nairobi or housekeeping careers in Kenya, this opportunity is tailored for you.

Key Responsibilities

Operational Duties

• Clean and maintain guest rooms, including sweeping, mopping, vacuuming, dusting, and sanitizing bathrooms.
• Make beds, change linens, and ensure room readiness.
• Service and clean up to 13+ rooms per day efficiently and thoroughly.
• Replenish towels, linens, toiletries, and minibar supplies as required.
• Keep corridors, lobbies, and common areas clean and organized.
• Maintain cleanliness of elevators, restrooms, and public spaces daily.
• Polish metal surfaces, floors, and interiors to ensure a polished appearance.
• Organize and clean housekeeping equipment and supplies after each shift.

Guest Service

• Ensure guest safety and wellbeing by verifying room occupancy and cleanliness.
• Report inconsistencies or concerns to the Housekeeping Team Leader or Executive Housekeeper.
• Greet guests courteously, answer questions, and respond to special requests promptly.
• Communicate guest needs effectively to appropriate departments.

Administrative Duties

• Sign out and return hotel room section keys daily as per hotel protocols.
• Report lost and found items immediately to the Housekeeping Office.
• Participate in the hotel’s emergency procedures and drills as required.
• Perform additional related duties as assigned by the management team.

Employee Relations & Teamwork

• Build and maintain positive relationships with colleagues across departments.
• Foster collaboration and teamwork in daily operations and project execution.
• Support junior staff and contribute to training and mentorship within the housekeeping team.
• Encourage compliance with safety and operational standards among colleagues.
• Promote a respectful and professional work culture.
• Share knowledge, feedback, and best practices to enhance team performance.

General Duties

• Adhere to hotel policies on hygiene, health, and safety at all times.
• Participate in required training sessions and team meetings.
• Represent the Hyatt brand positively in all interactions.
• Maintain excellent personal grooming and professional appearance.
• Adapt to changes in housekeeping operations as needed to meet business demands.
• Carry out any other reasonable duties assigned by the management.

Leadership Responsibilities

• Assist in training new staff and interns to ensure consistent service standards.
• Provide technical support and guidance to staff across departments as required.
• Promote best practices and continuous improvement within the housekeeping function.

Required Qualifications & Experience

• Certificate in Housekeeping and Laundry Techniques from a recognized institution.
• Minimum of 2 years’ experience in a reputable hospitality organization as a room or public area attendant.

Additional Information

Please note that this position is based at a location where Hyatt Hotels Corporation is not the direct employer. The employer may be a third-party management company responsible for all employment benefits and obligations at this location.

How to Apply

If you are passionate about hospitality and aspire to work for one of the world’s leading hotel brands, seize this opportunity and apply today. Take the next step in your career by joining a team where your dedication and professionalism will be valued and rewarded. Explore job opportunities at Hyatt Place Nairobi and become part of an inspiring hospitality story.

For more information about Hyatt House careers and available housekeeping jobs in Nairobi, visit the official careers page or contact the hotel directly.