ICT Officer I

The Public Service Commission of Kenya is recruiting ICT professionals for multiple specialized roles within its Information and Communication Technology division. These government ICT jobs in Nairobi offer exciting opportunities for qualified candidates to contribute to digital transformation in Kenya’s public service. Successful applicants will join a team dedicated to enhancing technological infrastructure, developing innovative solutions, and supporting the Commission’s mandate through specialized ICT expertise.

Key Job Information

• Position: ICT Officer I (Multiple Specializations)
• Organization: Public Service Commission of Kenya
• Job Location: Nairobi, Kenya
• Job Scale: ICT Officer I Grade
• Area of Study: Computing and Information Sciences
• Minimum Qualification: Bachelor’s Degree in Relevant Field
• Terms of Service: Permanent and Pensionable
• Application Deadline: [Close Date from Advert]

About the Public Service Commission

The Public Service Commission is Kenya’s central human resource management institution for the public service, responsible for recruiting, developing, and maintaining a competent workforce. These ICT officer vacancies represent opportunities to work at the heart of Kenya’s public service digital transformation. The Commission offers a dynamic work environment where technology professionals can apply their skills to solve complex challenges in public administration while enjoying the benefits of public sector ICT careers in Kenya.

General Requirements for Appointment

For appointment to the ICT Officer I position, all candidates must possess:

• A Bachelor’s degree in Computer Science, Information Technology, or a related field from a university recognized in Kenya
• Relevant professional certifications as specified for each specialization area
• Demonstrated technical competence in the respective specialization area
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities

Available Specializations and Requirements

1. Network Security Engineer

This network security job in government requires professionals skilled in securing and maintaining robust network infrastructure. Candidates seeking cybersecurity careers in Nairobi will find this role ideal for applying enterprise-level security solutions.

Required Certifications:

• Fortinet, Huawei, or NSE 1-4 certifications
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)

Duties and Responsibilities:

• Configure and maintain network devices including routers, switches, firewalls, and access points
• Monitor network performance, availability, and security to ensure optimal operation
• Identify and address network-related issues to minimize downtime and disruptions
• Respond to and resolve network incidents and connectivity problems
• Implement network security measures including firewalls, intrusion detection systems, and access controls
• Plan and implement network upgrades, patches, and new technology deployments
• Create and maintain technical documentation including network diagrams and configurations
• Collaborate with vendors for hardware/software procurement and support

2. Support and Help Desk Analyst

This IT support role focuses on providing technical assistance and maintaining end-user computing environments within the Commission. Ideal for professionals seeking help desk analyst positions in government institutions.

Required Skills:

• Strong Microsoft 365 administration skills (Teams, OneNote, SharePoint, OneDrive)
• Experience with Google Workspace, Zoom, and SSO/Identity platforms (Auth0, Cognito, Azure AD)
• Basic SQL knowledge (Metabase/Snowflake) is advantageous
• CompTIA A+ certification required
• Canvas LMS or similar learning management system experience is preferred

Duties and Responsibilities:

• Diagnose and resolve complex issues related to Commission workflows and systems
• Manage ICT help desk operations and issue tracking system
• Prepare monthly reports on support tickets and resolution metrics
• Oversee configuration of end-user devices and printers
• Escalate complex technical issues to management with comprehensive details

3. Software Front End Engineer

This front-end development position involves creating user-friendly interfaces for the Commission’s digital platforms. Perfect for web developers seeking government software engineering jobs.

Required Technical Skills:

• Strong knowledge of JavaScript, TypeScript, HTML5, CSS3, and responsive design
• Experience integrating RESTful APIs
• Understanding of UI/UX best practices and design patterns
• Experience with CI/CD tools (Jenkins, GitLab CI, Bamboo)
• Proficiency in version control systems (Git)

Duties and Responsibilities:

• Design, develop, and maintain scalable, reusable front-end applications
• Ensure application reliability, security, and performance across platforms
• Collaborate with designers and backend developers on user interfaces
• Participate in code reviews and contribute to development best practices
• Create and maintain technical documentation
• Stay updated with latest front-end technologies and suggest improvements

4. Software Back End Engineer

This backend development role focuses on maintaining and enhancing the Commission’s core systems. Suitable for software engineers interested in government systems development careers.

Required Technical Skills:

• Familiarity with Azure DevOps for task management and release processes
• Knowledge of ActiveX Data Objects (ADO) and Visual Studio integration
• Proficiency with GitHub for version control and collaboration
• Understanding of CI/CD pipelines and automation practices
• Exposure to Azure or AWS Cloud Services
• Experience with .NET (C#) and desktop application development

Duties and Responsibilities:

• Provide ongoing maintenance and technical support for Commission systems
• Implement regulatory updates and system alignments
• Perform security assessments and vulnerability remediation
• Collaborate with cross-functional teams on development projects
• Utilize CI/CD pipelines and DevOps practices
• Engage with stakeholders to translate business needs into technical solutions

How to Apply

Interested and qualified candidates should submit their applications through the Public Service Commission online recruitment portal. Applications must include:

1. Detailed Curriculum Vitae
2. Copies of academic and professional certificates
3. National Identity Card copy
4. Any other supporting documents as specified in the full advertisement

Candidates must specify their preferred specialization area in their application. Only shortlisted candidates will be contacted for interviews. The Public Service Commission is an equal opportunity employer committed to diversity and inclusion.

Interested candidates should apply using the Apply Now button below.