IT Assistant

E-Plus is seeking a skilled IT Assistant to join their team. The successful candidate will play a crucial role in providing, maintaining, and supporting ICT services and resources to enable staff performance.

Key Responsibilities:

• – Provide technical support and troubleshooting for hardware and software issues
• – Maintain and repair computer hardware
• – Develop and implement software solutions for task automation and workflow improvement
• – Install and configure Microsoft products, including Dynamics CRM and Dynamics 365 Business Central
• – Stay current with IT trends through ongoing training
• – Document technical procedures and solutions
• – Assist with IT infrastructure planning and maintenance
• – Troubleshoot network connectivity and resolve outages
• – Investigate and resolve IT system downtimes

Requirements:

• – Bachelor’s Degree in Computer Science, Information Technology, or related field
• – 3-5 years of professional experience in a similar role
• – Strong programming skills (e.g., Python, Java, C++)
• – Experience with hardware and software maintenance
• – Excellent knowledge of Microsoft products
• – Strong problem-solving and analytical skills
• – Excellent communication and interpersonal skills
• – Ability to work independently and collaboratively

To Apply:

Submit a cover letter, CV, and copies of relevant certificates (as one PDF document) along with contact information for three referees (including a former employer). Use the subject line “E-Plus – IT ASSISTANT/HR/2024“.