Liberty Insurance

Customer Experience Executive


Liberty Insurance

Liberty Kenya is Hiring: Customer Experience Executive

Customer Experience Executive Job Overview

Liberty Kenya seeks a Customer Experience Executive to build sustainable customer relationships through proactive communication and personalized service in the insurance and financial services sector.

Core Responsibilities

Customer Relationship Management

  • – Update and maintain current customer profiles
  • – Provide personalized communication and solutions
  • – Develop strong relationships understanding customer financial needs

Communication and Service Delivery

  • – Promptly receive and action customer communications across all channels
  • – Eliminate service barriers and take full ownership of customer issues
  • – Ensure customers understand and appreciate Liberty’s solutions

Market and Product Knowledge

  • – Stay informed about investment and financial market events
  • – Provide market analysis and investment solution insights
  • – Proactively update customers on product status and potential improvements

Jobs at Tetra Pak Qualifications

Educational Requirements

  • – Bachelor’s degree
  • – CIM/MSK Certificate or ICX Membership (advantageous)

Professional Experience

  • – Minimum 2 years in customer experience within insurance or financial services

Key Competencies

  • – Strong interpersonal skills
  • – Efficient task prioritization
  • – Team-oriented approach
  • – Solutions-focused mindset
  • – Financial market knowledge
  • – Business acumen

Application Details

Submission Guidelines

  • – Send application and updated CV to hr@libertylife.co.ke
  • – Subject line: Customer Experience Executive
  • – Application deadline: 31st January 2025

Employer Commitment

  • – Equal-opportunity employer
  • – Diversity encouraged
  • – Only shortlisted candidates will be contacted

Application Ends:

No expiry date specified

To apply for this job email your details to hr@libertylife.co.ke



PAYE Salary Calculator

Monthly Salary Breakdown

Gross Salary: KES 0
PAYE (After Relief): KES 0
SHIF (2.75%): KES 0
NSSF (6%, Tiered): KES 0
Housing Levy (1.5%): KES 0
Total Deductions: KES 0
Net Salary: KES 0

Annual Salary Breakdown

Gross Annual Salary: KES 0
Annual PAYE (After Relief): KES 0
Annual SHIF: KES 0
Annual NSSF: KES 0
Annual Housing Levy: KES 0
Total Annual Deductions: KES 0
Net Annual Income: KES 0

This calculator provides estimates only and should not be considered financial advice. Tax rules may change - consult a tax professional for accurate advice.


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