IT Intern

Valley Hospital is hiring for the IT Intern position in Nakuru. This is an internship, entry level role. Qualification level: Bachelors. Valley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare.

Key Responsibilities

Help maintain an up-to-date IT equipment register and inventory.

Log and track IT issues raised through the ticketing system and escalate complex problems to the IT Manager or service providers.

Participate in user testing and feedback collection during system implementation projects.

Act as a liaison between the IT unit and other departments to ensure timely response to requests.

Key responsibilities

• Provide first-line technical support to staff on computers, printers, internet connectivity and software applications.
• Assist in setting up and configuring new hardware and software for users, including accounts and network access.
• Support data backup processes, including for exiting employees, and basic troubleshooting.
• Maintain electronic and physical filing systems and handle basic office correspondence, photocopying and scanning.
• Assist in coordinating IT vendors and service providers, and support the sourcing of IT hardware, software and services.

Requirements

• Diploma/Degree in IT (or currently pursuing/recently completed).
• Ability to troubleshoot common computer, printer and software issues…

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