Office Assistant III

Social Health Authority (SHA) is inviting applications for the position of Office Assistant III, a permanent and pensionable opportunity within its administrative support division. This role is ideal for motivated individuals seeking entry-level government jobs in Kenya and wishing to build a rewarding career in a respected public institution. If you’re looking for office assistant jobs at SHA or administrative support vacancies in Nairobi, this position offers an excellent starting point.

Key Job Information

• Position: Office Assistant III
• Reference: SHA/244/2025
• Location: Nairobi, Kenya
• Employment Type: Permanent and Pensionable
• Position Level: SHA 12
• Experience Level: Entry Level
• Number of Positions: 1
• Application Deadline: November 18, 2025, at 6:00 p.m.

About the Social Health Authority (SHA)

The Social Health Authority (SHA) is a leading public institution dedicated to transforming healthcare delivery and social protection systems in Kenya. The Authority promotes access to equitable and sustainable health financing mechanisms that improve the quality of life for all Kenyans. Guided by professionalism, accountability, and innovation, SHA plays a central role in building a healthier nation through effective service delivery and strategic partnerships.

Working at SHA means joining a progressive and inclusive organization that values teamwork, personal growth, and integrity. The Authority provides a supportive environment where staff can thrive, contribute to impactful public initiatives, and advance their professional skills in a structured and rewarding career path.

Job Description

The Office Assistant III role is an entry-level administrative support position responsible for ensuring smooth and efficient day-to-day office operations. The successful candidate will assist with office errands, document management, and general administrative tasks. This role requires a reliable, organized, and proactive individual who can handle basic clerical duties and maintain cleanliness and order within the office environment.

The position reports to a senior administrative officer and provides valuable exposure to public service systems, offering an opportunity to gain practical experience and career development within the Social Health Authority.

Key Responsibilities

• Collecting, dispatching, and delivering mail, parcels, and official documents both within and outside the Authority.
• Distributing correspondences and internal communications across departments promptly.
• Opening and closing the office and ensuring general cleanliness and orderliness of work areas.
• Operating office equipment such as photocopiers, scanners, and binding machines.
• Assisting in document retrieval, filing, and record management as instructed by supervisors.
• Preparing and serving tea and refreshments to staff and visitors as required.
• Ensuring drinking water availability in meeting rooms and common office spaces.
• Arranging meeting venues, boardrooms, and conference setups.
• Performing other administrative or support duties as assigned by supervisors.

Required Qualifications

• Kenya Certificate of Secondary Education (KCSE) mean grade D plain or its equivalent qualification recognized in Kenya.
• Proficiency in basic computer applications.
• Good communication and interpersonal skills.
• High sense of responsibility, integrity, and ability to maintain confidentiality.

Preferred Qualifications

• Basic knowledge of office administration and filing systems.
• Previous experience in an office support role within a public or private organization.
• Strong organizational and multitasking abilities.

Benefits and Compensation

This position offers a permanent and pensionable appointment, ensuring long-term job stability and eligibility for comprehensive benefits, including medical cover and retirement contributions. The Social Health Authority values continuous learning and provides opportunities for career growth, professional development, and internal promotion based on performance. Employees enjoy a collaborative and inclusive work culture that fosters teamwork, respect, and personal advancement.

How to Apply

Interested candidates should apply using the Apply Now button below. Follow these steps carefully to complete your online application:

1. Create an account on the official SHA recruitment portal.
2. Complete your profile by filling in your details in all the relevant sections.
3. Click on the Vacancies tab to view all available openings.
4. On the jobs list, click View Details to access the full details of a specific job posting.
5. At the bottom of the job details page, click Apply to submit your application.

Physical Applications

Candidates who wish to submit physical applications should address them to:

The Chairperson
Social Health Authority
P. O Box 30443-00100
Ragati Road
Nairobi

Required Documents

Interested candidates should include the following documents in their applications:

• A cover letter demonstrating suitability for the position.
• A detailed curriculum vitae (CV).
• Copies of academic and professional certificates.
• Contacts of at least three professional referees.

Mandatory Compliance Documents

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:

• Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
• Tax Compliance Certificate from the Kenya Revenue Authority (KRA).
• Clearance Certificate from the Higher Education Loans Board (HELB).
• Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
• Credit Report from an approved Credit Reference Bureau (CRB).

Additional Information

SHA is an equal opportunity employer committed to diversity, equity, and gender equality. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted for interviews.