Records Management Intern

Two Rivers Lifestyle Centre Limited is looking for a Records Management Intern to join their dynamic team in Nairobi, Kenya.

Key Job Information

• Position: Records Management Intern
• Location: Nairobi, Kenya
• Employment Type: Internship (Full-time)
• Experience Level: Entry Level
• Salary Range: Competitive; discussed during the interview process

About Two Rivers Lifestyle Centre Limited

Two Rivers Lifestyle Centre Limited stands as East Africa’s premier family lifestyle destination, providing an exceptional blend of world-class shopping, dining, entertainment, and leisure experiences. Strategically located in Nairobi, Kenya, the Centre is home to an array of flagship international and local retail brands. Visitors enjoy an immersive experience that includes a broad variety of restaurants and cafes, Africa’s largest Ferris wheel, and captivating family-friendly attractions such as a state-of-the-art theme park and the region’s largest cinema screen.

Driven by innovation, convenience, and an unwavering commitment to customer experience, Two Rivers Lifestyle Centre continues to redefine modern shopping mall experiences across East and Central Africa. With a focus on creating memorable moments for both local and international visitors, the Centre is a hub of activity and a beacon of excellence in the retail and entertainment industry.

As part of its ongoing commitment to operational excellence, Two Rivers Lifestyle Centre Limited is expanding its internal operations and seeking to recruit a passionate and detail-oriented Records Management Intern. This opportunity offers a valuable pathway for recent graduates and emerging professionals looking to gain hands-on experience in records management within a highly dynamic and respected organization.

Job Description

Two Rivers Lifestyle Centre Limited is currently offering exciting job opportunities in Nairobi for an enthusiastic Records Management Intern. The selected candidate will play a pivotal role in supporting the company’s Records Management team by ensuring all records are maintained, organized, and safeguarded according to legal requirements, internal policies, and recognized industry best practices.

Working closely with various departments, the Records Management Intern will assist in digitizing records, securing sensitive information, and contributing to the ongoing improvement of the Centre’s records management processes. This role is perfect for candidates who are passionate about information management, enjoy working with structured data, and aspire to contribute to the operational efficiency of a leading retail and entertainment institution.

Key Responsibilities

• Digitize physical records by efficiently scanning and uploading files to create organized digital copies.
• Assist in the maintenance, security, and long-term preservation of records in line with the best industry standards and organizational policies.
• Support the ongoing maintenance of the records registry and archives, ensuring the security and integrity of all stored information.
• Maintain accurate and up-to-date file movement records to support effective records control and tracking.
• Safeguard the confidentiality and security of sensitive records by applying appropriate data privacy practices and technical safeguards.
• Conduct thorough risk analysis and provide actionable recommendations for addressing key risk elements within the records management framework.
• Participate in organization-wide records management-related projects and contribute to project success through active collaboration and knowledge sharing.
• Assist with the development, review, and implementation of records management policies, standards, and guidelines.
• Monitor and enforce records retention schedules to ensure alignment with legal and operational requirements.
• Develop and implement disaster recovery and business continuity procedures to protect critical records in case of unforeseen emergencies.

Required Qualifications

• Diploma in Records Management, Information Management, Information Science, Library Science, or a closely related field from a recognized academic institution.
• Strong ICT skills with demonstrated proficiency in using technology to support automation and collaborative information management.
• Solid understanding of the records lifecycle, encompassing classification, indexing, cataloging, and retention practices.
• Proven knowledge of various records categories and the key processes involved at every stage of the records lifecycle.

Preferred Qualifications

• Hands-on experience in using electronic records management systems (ERMS) and document management tools.
• Familiarity with data privacy laws and regulations, particularly those applicable within Kenya and East Africa.
• Strong analytical and problem-solving skills, with an ability to assess risks and recommend practical solutions.
• Excellent organizational skills with strong attention to detail and accuracy.
• Good communication and interpersonal skills to collaborate effectively across departments.

Benefits and Compensation

Two Rivers Lifestyle Centre Limited offers interns a unique opportunity to work in a fast-paced and innovative retail and entertainment environment. As part of the internship program, you will gain:

• Practical experience in modern records management practices and tools.
• Mentorship from experienced professionals in the field of information and records management.
• Opportunities for professional growth and potential consideration for future employment opportunities within the organization.
• Networking opportunities with peers and industry experts in one of Kenya’s leading retail environments.
• A competitive internship stipend, with the possibility of performance-based incentives.

How to Apply

If you are an ambitious individual seeking internship opportunities in records management and are eager to contribute to one of East Africa’s leading lifestyle destinations, this position is perfect for you.

The deadline for applications is Thursday, June 10, 2025 (close of business). Only successful candidates will be contacted for the next stage of the selection process.

Two Rivers Lifestyle Centre Limited is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds to apply for careers at Two Rivers Lifestyle Centre Limited.