Regional Manager  – Microfinance

Job Title: Regional Manager – Microfinance
Reports to: Managing Director
Direct Reports: Fulfilment Centre Team Leaders and other staff as assigned
Coverage: All Fulfilment Centres offering Micro products
Industry: Financial Services
Location: Nairobi,

Role Summary
Our client is looking to hire a Regional Manager who will be responsible for the end-to-end growth, profitability, customer management and portfolio quality of the Branches products. The role drives acquisition, retention, portfolio growth, revenue, collections and recovery, and holds Fulfilment Centre Team Leaders accountable for business and portfolio quality targets. The role works closely with Credit, Debt Recovery, Finance, Operations and Marketing to manage the full product lifecycle: