Senior Officer, General Insurance

CPF Consulting is hiring for the Senior Officer, General Insurance position in Nairobi. This is a full time, senior level role. Qualification level: Bachelors; experience: 10+ yrs. CPF Consulting is the Training and consultancy arm of the CPF Group. Applications close on 13 November 2026.

This includes evaluating client risks, negotiating competitive terms with underwriters, structuring optimal coverage, and advocating robustly for clients when losses occur, while maintaining strong insurer relationships and providing exceptional technical service.

Duties and Responsibilities

Underwriting and Policy Administration

Claims Management

Serve as the primarypoint of contact for clients regardingclaim statusesand inquiries, providingtimely, clear andproactive updatesthroughoutthe claims lifecycle.

Key responsibilities

• Harnessing experience spanning over 90 years and partnership with renowned Consultants and trainers, CPF Consulting brings practical solutions to the myriad challenges facing organizations and individuals.The Job holder is responsible for a dual-focus operational role managing both Underwriting/Placement and Claims Advocacy across various life and non-life portfolios.
• Liaise with insurance companies and other service providers and review all applications for insurance, determine the profiles of risks presented for insurance and assess their acceptability or otherwise.

Requirements

• Bachelor’s Degree in a business-relatedfield (Insurance or Marketing option).
• Professional insurance qualification – ACII/AIIK certification.
• At least five (5) years’ relevant experience in…

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