Associate – Debt Recovery

I&M Bank is hiring an Associate – Debt Recovery to support its Credit function by managing problem loan accounts, reducing non-performing loans, and improving asset quality. This Debt Recovery jobs in Kenya opportunity is ideal for professionals with experience in credit recovery, collections, loan restructuring, and banking operations who are looking to grow their careers with I&M Bank careers.

Key Job Information

• Position: Associate – Debt Recovery
• Company: I&M Bank
• Department: Debt Recovery
• Location: Nairobi, Kenya
• Employment Type: Full Time
• Experience Required: 2–3 Years
• Posted On: 30 July 2026
• Application Deadline: 3 August 2026

About I&M Bank Careers

I&M Bank is one of East Africa’s leading financial institutions, offering innovative banking solutions to individuals, SMEs, corporates, and institutional clients. The Bank is committed to delivering exceptional customer service while maintaining strong governance, prudent risk management, and sustainable business growth.

Through continuous investment in technology, talent, and customer-focused financial solutions, I&M Bank provides employees with rewarding career opportunities in a dynamic and high-performing banking environment. Professionals seeking jobs at I&M Bank have the opportunity to contribute to strengthening the Bank’s credit portfolio and financial performance.

Associate – Debt Recovery Jobs in Kenya

The Associate – Debt Recovery will be responsible for monitoring, managing, and recovering problem loan accounts across various customer segments. The successful candidate will implement recovery strategies, negotiate repayment arrangements, manage customer relationships, and work closely with internal and external stakeholders to minimize credit losses while ensuring compliance with regulatory and internal policies.

The role also involves litigation support, recovery reporting, collateral management, impairment monitoring, and maintaining accurate debt recovery records. Candidates interested in bank debt recovery jobs in Kenya will play an important role in improving the Bank’s asset quality and reducing non-performing loans.

Key Responsibilities

• Manage assigned problem loan accounts to improve portfolio performance and reduce non-performing loans.
• Demand, negotiate, and enforce repayment of overdue customer accounts.
• Achieve assigned debt recovery and write-back targets within established timelines.
• Monitor customer repayment arrangements and ensure agreed payment plans are honored.
• Represent the Bank during public auctions involving recovery of secured assets.
• Collaborate with the Legal Department on recovery litigation, legal processes, and debt enforcement matters.
• Negotiate loan restructuring, turnaround strategies, and repayment solutions with customers.
• Evaluate and recommend recovery strategies that support loan rehabilitation and credit risk reduction.
• Manage customer relationships during restructuring and recovery processes.
• Coordinate with internal departments, service providers, asset buyers, and other stakeholders throughout the recovery process.
• Represent the Bank during lender meetings involving syndicated or problem credit facilities.
• Prepare reports for Credit Committees, Non-Performing Assets Committees, and Credit Risk Management Committees.
• Support impairment management, provisioning activities, and management information reporting.
• Maintain accurate debt recovery documentation, file notes, customer notices, and portfolio records.
• Ensure data integrity, quality control, and compliance throughout the debt recovery process.
• Comply with legal, regulatory, audit, and internal policy requirements relating to debt recovery operations.

Required Qualifications

• Bachelor’s degree in Commerce, Finance, Economics, Mathematics, or another quantitative or related discipline.
• Minimum of two (2) years’ experience in a credit recovery or debt recovery role.
• Knowledge of lending legislation, debt recovery processes, and portfolio management.
• Demonstrated ability to consistently achieve recovery and collections targets.
• Strong analytical, negotiation, and customer relationship management skills.
• Candidates seeking credit recovery jobs in Kenya with banking experience are encouraged to apply.

Preferred Qualifications

• Advanced Microsoft Excel and data analysis skills.
• Knowledge of impairment management, provisioning, and credit risk reporting.
• Experience handling legal recovery processes, auctions, and loan restructuring.
• Strong problem-solving, communication, and stakeholder management skills.

Benefits and Compensation

• Opportunity to build a career with one of East Africa’s leading commercial banks.
• Exposure to credit risk management, debt recovery, and banking operations.
• Professional development within a performance-driven financial institution.
• Work alongside experienced banking, legal, and credit professionals.
• An excellent opportunity for professionals pursuing banking jobs in Kenya.

How to Apply for Associate – Debt Recovery Jobs at I&M Bank

Candidates interested in apply for Associate – Debt Recovery job in Kenya should submit their application through the official I&M Bank careers portal before the application deadline. Ensure your updated CV highlights your debt recovery experience, credit management expertise, negotiation skills, legal recovery knowledge, and relevant banking achievements.

If you are searching for I&M Bank vacancies 2026, Debt Recovery jobs in Kenya, credit management careers, or work at I&M Bank, this is an excellent opportunity to join a leading financial institution and contribute to strengthening credit portfolio performance while supporting sustainable banking operations. Only shortlisted candidates will be contacted.