Associate – Teller (OCT Branch)

I&M Bank is hiring an Associate – Teller (OCT Branch) to join its Banking Operations team in Nairobi. This Associate Teller jobs in Nairobi opportunity is ideal for customer-focused banking professionals looking to grow their careers through I&M Bank careers and explore the latest bank teller jobs in Kenya.

Key Job Information

• Position: Associate – Teller (OCT Branch)
• Company: I&M Bank
• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Experience Level: Entry Level
• Application Deadline: 31 July 2026

About I&M Bank

I&M Bank is one of Kenya’s leading commercial banks, providing innovative financial solutions to individuals, SMEs, and corporate customers. The bank is committed to delivering exceptional customer experiences through technology-driven banking services and operational excellence.

Professionals seeking jobs at I&M Bank enjoy opportunities to develop their careers within a dynamic, customer-centric environment that promotes innovation, teamwork, and professional growth.

Associate – Teller Job Description

The Associate – Teller will be responsible for providing efficient frontline banking services by processing customer transactions accurately, maintaining cash integrity, and delivering exceptional customer service. This role plays a key part in ensuring daily branch operations run smoothly while complying with banking regulations and internal procedures.

This opportunity is suitable for professionals searching for bank teller vacancies in Nairobi who have excellent customer service skills, strong numerical accuracy, and the ability to thrive in a fast-paced banking environment.

Key Responsibilities

• Process customer deposits, withdrawals, transfers, and other banking transactions accurately while adhering to bank policies and procedures.
• Verify and process in-house cheques to ensure legitimate, accurate, and timely payments.
• Receive and process outward cheques, VAT payments, PAYE payments, and other approved financial transactions.
• Handle prepaid, multi-currency, and Narada card transactions while maintaining transaction security and accuracy.
• Conduct daily customer call-backs and maintain organized filing systems to support operational controls and compliance.
• Identify customer needs and cross-sell the bank’s products and services to support business growth.
• Respond professionally to customer enquiries and resolve service issues promptly.
• Balance cash daily by reconciling till balances with system records and ensuring approved cash limits are maintained.

Required Qualifications

• Bachelor’s Degree in Business, Banking, Finance, or a related field.
• At least one (1) year of relevant experience in a similar role within a comparable organization.
• Strong customer service, communication, and interpersonal skills.
• Excellent numerical accuracy and attention to detail.
• Ability to maintain confidentiality and comply with banking regulations.
• Proficiency in Microsoft Office applications and banking systems.
• Ability to speak Chinese will be an added advantage for candidates seeking banking jobs in Nairobi.

Preferred Qualifications

• Experience handling high-volume cash transactions.
• Knowledge of banking compliance and operational procedures.
• Strong problem-solving and relationship management skills.
• Ability to work effectively under pressure while maintaining accuracy.

Benefits and Compensation

• Opportunity to work with one of Kenya’s leading financial institutions.
• Professional growth and continuous learning opportunities.
• Exposure to modern banking operations and customer service excellence.
• Supportive and collaborative working environment.
• Excellent opportunity for professionals seeking banking careers in Kenya.

How to Apply for Associate – Teller Jobs at I&M Bank

Candidates interested in Associate Teller job opportunities are encouraged to submit their applications through the official I&M Bank careers portal before 31 July 2026.

Prepare an updated CV highlighting your banking experience, customer service skills, and relevant qualifications. Apply today and take advantage of this opportunity to build your career through I&M Bank vacancies 2026 and secure one of the latest bank teller jobs in Kenya.