Call Center Agent

4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most.

We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.

Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses and provide for the unforeseen.Key Responsibilities

Requirements

• Education: Diploma or Bachelor’s degree in a business-related field.
• Experience: 1–2 years of call center or collections experience in retail or financial services is highly advantageous.
• Language Proficiency: Fluent in English (written and verbal); Swahili proficiency is a distinct advantage.
• Technical Skills: Computer literacy with exceptional attention to detail, time management, and organizational abilities…

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