Digital Products Lead

Summit Recruitment and Search is hiring for the Digital Products Lead position in Nairobi. This is a full time, senior level role. Qualification level: Bachelors; experience: 0 – 4 yrs. Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South…

We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other African countries.

We are able to advise on market trends, training requirements, prevailing salaries and offer a complete HR Solution where necessary.

Key Responsibilities

Key responsibilities

• Drive the growth and performance of digital lending products, ensuring achievement of disbursement targets and increased customer adoption.
• Monitor and analyse digital lending performance, including loan disbursements, active borrowers, Portfolio at Risk (PAR30) and collection rates.
• Develop and implement customer activation campaigns through SMS, call centres, branch networks and other digital channels.
• Oversee and optimise USSD and mobile app lending channels, identifying customer journey challenges and coordinating with IT to resolve technical issues.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Information Technology or a related field…

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